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Assistant Manager IHOP 3124

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
wellness programs
Flexible Hours
Paid Time Off
competitive pay
retirement plans
training programs
performance-based incentives
employee recognition programs
diverse workplace

Job Description

IHOP is a renowned international restaurant chain specializing in breakfast foods, with a strong emphasis on quality service and customer satisfaction. As a part of the vibrant hospitality industry, IHOP continually seeks to maintain its reputation for serving delicious, freshly prepared meals in a friendly and welcoming environment. With numerous locations across the country and a loyal customer base, IHOP offers significant opportunities for career development in restaurant management and operations.

The role of Assistant Manager at IHOP is a critical leadership position that supports the General Manager in overseeing the comprehensive daily operations of the restaurant. This full-time position demands a dynamic individual who can manage staff efficiently, uphold company standards, and maintain exceptional guest experiences. The Assistant Manager will be responsible for ensuring smooth operations, managing budget and inventory, handling administrative duties like payroll, and driving sales growth alongside the General Manager. This position requires strong leadership, communication, and problem-solving skills to foster a positive work environment and to motivate and inspire team members. Flexibility to work varied hours including evenings, weekends, and holidays is essential in this fast-paced environment. As an integral part of the management team, the Assistant Manager plays a vital role in recruiting, training, and evaluating staff to promote a skilled, motivated workforce dedicated to delivering superior customer service and operational excellence. This leadership role is well suited for candidates with prior restaurant supervisory or management experience who are looking to advance their career within a reputable and structured company like IHOP.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service skills
  • Ability to work flexible hours including evenings weekends and holidays
  • Proficient computer skills including Microsoft Office Suite

Job Qualifications

  • High school diploma or equivalent
  • Bachelor’s degree in Business Administration or a related field preferred
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong leadership and interpersonal skills
  • Excellent communication and customer service skills
  • Ability to work flexible hours including evenings weekends and holidays
  • Proficient computer skills including Microsoft Office Suite

Job Duties

  • Assist the General Managers in managing all aspects of restaurant operations including staffing scheduling and budgeting
  • Provide leadership and direction to team members to foster a positive work environment and promote teamwork
  • Ensure adherence to company policies procedures and standards to deliver consistent service and quality
  • Assist with recruiting hiring training and evaluating staff to maintain a skilled and motivated team
  • Monitor inventory levels and manage supply orders to meet operational needs and budget targets
  • Handle customer inquiries concerns and complaints in a professional and timely manner
  • Perform administrative tasks such as payroll processing reporting and record-keeping
  • Collaborate with the General Manager to develop and implement strategies for driving sales and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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