Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $21.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Free Shift Meals
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Dunkin' is a renowned leader in the quick-service restaurant industry, celebrated nationwide for its fresh coffee and baked goods that keep America running. As a staple in communities across the country, Dunkin' prides itself on fostering an environment where team members work together as the essential ingredients of a successful and supportive workplace. The Dunkin' experience is defined not only by its flavorful offerings but also by its passionate team dedicated to delivering excellent customer service and community engagement. Joining Dunkin' means becoming part of a brand that values every member's contribution and ensures continuous growth and opportunity through outstanding... Show More
Job Requirements
- at least six months of retail, restaurant, or hospitality management experience
- 18 years of age or older per applicable law
- knowledge of guest service skills
- exceptional time management
- attention to detail
- ability to work in a small space
- standing on feet for extended periods
- repetitive motion including bending, stooping, and reaching
- lifting packages if applicable
- wearing a headset if applicable
Job Qualifications
- basic computer skills
- fluent in spoken and written English
- basic math and financial management skills
- previous leadership experience in retail, restaurant, or hospitality
- good analytical skills and business acumen
- ability to work well in a fast-paced team environment
- punctuality and honesty
- willingness to learn and embrace change
- ability to train and develop a team
- guest-focused mindset
- effective time management
- strong problem-solving skills
- ability to motivate others
Job Duties
- perform all responsibilities of restaurant team members
- lead team meetings along with Restaurant Manager
- oversee Brand Training Programs including scheduling, training, validating, and certifying team and shift lead staff
- ensure brand standards, recipes, and systems are executed
- create and maintain a guest-focused culture
- review guest feedback results and implement action plans
- communicate restaurant priorities, goals, and results
- execute new product rollouts with training and marketing
- manage point-of-purchase in-store setup
- maintain a safe, secure, and healthy environment
- control costs to maximize profitability
- complete inventory periodically
- support weekly labor scheduling
- assign staff and deployment
- complete supplier and vendor orders
- conduct self-assessments and action plans
- ensure budget adherence
- manage cash over/short and cash policies
- engage with Dunkin' Brands Field Operations team as appropriate
- recruit, hire, onboard, and develop restaurant team members
- assist in team and shift lead performance appraisals
- coach team members to improve sales, profitability, and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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