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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
flexible schedule
Referral program
Paid training
employee discount
Job Description
Long John Silver's is a renowned seafood restaurant brand that has been serving delicious and crispy seafood delicacies for over 50 years. With nearly 500 locations worldwide, it has grown to become the world's favorite seafood destination known for its signature batter-dipped wild-caught whitefish, shrimp, chicken, and the iconic hush puppies. The company prides itself not only on the quality of its food but also on creating memorable experiences for families and individuals who visit their restaurants. The tradition of ringing the bell upon leaving any Long John Silver's location symbolizes a celebration of great food and even better guest... Show More
Job Requirements
- Must be 18 years of age or older
- high school diploma or equivalent
- minimum of 3 months' experience performing as a shift manager
- pass the Assistant General Manager Readiness Checklist
- available to work the required minimum of 40 hours per week
- must have reliable transportation and ability to work nights and weekends
- valid driver's license required
- take absolute pride in everything you do
- value customer service and hold the ability to positively impact guests' experience
- work well in a fast-paced environment
- practice high quality food and cleanliness standards
- bring an upbeat energy and positive attitude to the team
- has a commitment to timeliness and a sense of urgency
- ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
- ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ratio, and percent
- ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists
Job Qualifications
- High school diploma or equivalent
- minimum of 3 months' experience performing as a shift manager
- pass the Assistant General Manager Readiness Checklist
- ability to read and interpret a variety of instructions furnished in written, oral, diagram and schedule form
- ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals computing rate, ratio, and percent
- ability to solve practical problems and deal with a variety of variables in situations where minimal standardization exists
- take absolute pride in everything you do
- value customer service and hold the ability to positively impact guests' experience
- work well in a fast-paced environment
- practice high quality food and cleanliness standards
- bring an upbeat energy and positive attitude to the team
- has a commitment to timeliness and a sense of urgency
Job Duties
- Guarantees 100% satisfaction for every Long John Silver's guest
- resolves customer concerns promptly using BAM to ensure they leave happy and satisfied
- inspires and motivates crew members and restaurant management to exceed performance expectations
- leads the team in collecting and acting upon Voice of the Customer feedback
- ensures optimal staffing levels to consistently meet guest service needs
- fosters a culture of teamwork, respect, and accountability among all crew members and management
- commits to delivering positive engagement during every guest interaction
- ensures all ingredients and menu items are properly stored, handled, prepared, and presented with the highest standards of food safety, accuracy, and quality
- drives profitability by effectively managing product projections and minimizing waste
- delivers a come-back quality experience through outstanding service and flavor
- maintains a clean, safe, and welcoming environment for both guests and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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