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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $24.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Dunkin'/Baskin Robbin is a well-established franchise known for its vibrant presence in the quick-service restaurant industry. As a beloved brand that has been serving delicious coffee, donuts, and ice cream for decades, Dunkin' continues to uphold its reputation by consistently delivering high-quality products paired with exceptional customer service. This franchise is part of a network of independently owned and operated establishments that directly contribute to the brand's growth and community connection. As a dynamic, award-winning franchisee, the team at Dunkin'/Baskin Robbin emphasizes a collaborative culture where team members share a commitment to customer satisfaction, operational excellence, and a fun work... Show More
Job Requirements
- Be at least 18 years old
- have restaurant, retail, or supervisory experience
- possess math and writing skills
- have basic computer skills
- hold a high school diploma or equivalent
- be able to work full-time
- be able to coach and train crew members
- be able to communicate effectively with team members and guests
- comply with safety and sanitation guidelines
- be capable of managing cash handling and sales initiatives
Job Qualifications
- Restaurant, retail, or supervisory experience
- math and writing skills
- basic computer skills
- high school diploma or equivalent
Job Duties
- Work in a team environment
- support a respectful team environment
- communicate shift priorities, goals and results with team members
- support the training of crew members as requested
- provide coaching and feedback to crew members
- maintain operational excellence
- create and maintain a guest first culture in the restaurant
- resolve guest issues
- ensure brand standards, recipes, and systems are executed
- maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines
- comply with local and state laws
- drive profitability
- drive sales goals and results
- execute restaurant standards and marketing initiatives
- manage cash over/short during shift
- ensure all products are prepared according to brand standards
- take accountability for understanding all in store marketing promotions
- execute new product roll-outs including selling to guests and product execution
- ensure the restaurant is well maintained including cleanliness during shift
- utilize appropriate suggestive selling
- bring product issues to the attention of restaurant manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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