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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.75 - $24.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
flexible scheduling
Career development opportunities
supportive work environment

Job Description

Dunkin'/Baskin Robbins is a globally recognized franchise renowned for its dedication to serving high-quality coffee, donuts, and ice cream treats in a vibrant and fast-paced environment. As a leading player in the quick-service restaurant industry, Dunkin' has built a strong reputation for excellence, customer satisfaction, and community involvement. The brand is committed to maintaining a welcoming atmosphere and delivering exceptional guest experiences through friendly service and premium products. Many of the Dunkin' restaurants are independently owned and operated by franchisees, each vested in upholding the brand's values and operational standards. This creates a unique work environment that combines the benefits... Show More

Job Requirements

  • Be 18 years or older
  • have restaurant, retail, or supervisory experience
  • possess basic math and writing skills
  • have basic computer skills
  • hold a high school diploma or equivalent

Job Qualifications

  • Restaurant, retail, or supervisory experience
  • math and writing skills
  • basic computer skills
  • high school diploma or equivalent

Job Duties

  • Work in a team environment
  • support a respectful team environment
  • communicate shift priorities, goals and results with team members
  • support the training of crew members as requested
  • provide coaching and feedback to crew members
  • maintain operational excellence by creating and maintaining a guest first culture
  • resolve guest issues
  • ensure brand standards, recipes, and systems are executed
  • maintain a safe, secure, and healthy work environment by following safety, food safety and sanitation guidelines
  • comply with local and state laws
  • drive sales goals and results
  • execute restaurant standards and marketing initiatives
  • manage cash over/short during shift
  • ensure all products are prepared according to brand standards
  • take accountability for understanding all in-store marketing promotions
  • execute new product roll-outs including selling to guests and product execution
  • ensure the restaurant is well maintained including cleanliness during shift
  • utilize appropriate suggestive selling
  • bring product issues to the attention of the restaurant manager

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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