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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $23.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Training and Development
Job Description
This job opportunity is offered by a franchisee of Dunkin' Donuts, an independent business owner operating a well-known global coffee and baked goods brand. Dunkin' Donuts franchisees operate individual stores that serve high-quality coffee, espresso-based drinks, baked goods, and other food items, enjoying the benefits of the Dunkin' brand name while managing their own employees and setting individual wage and benefit structures. It is important to note that this position is not with Dunkin' Brands, Inc., or any of its affiliates; instead, hired candidates will be employed directly by the franchisee that owns and operates the location. This means that... Show More
Job Requirements
- At least 18 years of age (where applicable)
- High school diploma or equivalent
- Experience in restaurant, retail, or supervisory role
- Ability to communicate clearly in English verbally and in writing
- Knowledge of math and financial management
- Willingness to complete required training including ServSafe or equivalent
- Ability to work full-time in a fast-paced environment
Job Qualifications
- Able to clearly express oneself verbally and in writing (English)
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High school diploma (or equivalent)
- Guest focus
- Passion for results
- Problem solving and decision making
- Building effective teams
- Conflict management
- Developing direct reports and others
Job Duties
- Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively
- Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager
- Support development of team members through effective cross training, deployment and delegation of responsibilities
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Hold guests as highest priority and role model exceptional guest service
- Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests
- Ensure Brand standards and systems are executed
- Monitor team performance to ensure quality, service, and cleanliness standards are met at all times
- Complete all required training including ServSafe or equivalent certification
- Drive sales through effective execution of restaurant standards and marketing initiatives
- Delegate and lead processes to control labor costs, food costs, and cash
- Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness
- Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals
- Comply with all restaurant, Brand, and franchisee policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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