Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $21.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
The Assistant Manager (AM) position is a critical leadership role within the fast-food restaurant environment, specifically tailored for managing the daily operations of a single restaurant location. This role is commonly found in quick service restaurant chains and is essential in delivering excellent guest satisfaction, ensuring operational excellence, and driving the restaurant towards achieving its financial and service goals. The hiring establishment typically values individuals with strong interpersonal skills, a commitment to quality service, and the ability to lead and motivate a diverse team. Assistant Managers operate under the supervision of the Restaurant General Manager (RGM), assisting in various operational... Show More
Job Requirements
- Must be 18 years of age or older
- Has an automobile with the required insurance coverage available to drive for the company
- Valid driver's license
- High school diploma or GED required, some college preferred
- Complete all internal certification programs
- 1 year of experience working in the quick service restaurant industry
Job Qualifications
- Excellent oral and written communication and interpersonal skills
- Professional personal appearance
- Ability to organize and prioritize various duties and work under pressures of deadlines
- Ability to resolve problem situations immediately
- Ability to develop, execute and follow-up on action plans and management developmental plans
- Ability to construct and work within a budget
- Ability to read, write, analyze and interpret general business reports
- Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to use a computer and calculator
- Ability to work flexible hours including days, evenings, weekends and holidays
- Ability to work 50-65 hours per week up to six days a week
Job Duties
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
- Supervises and trains team members and shift supervisors on team stations, company products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Assists restaurant general manager in enforcing compliance with government regulations, market policy, employment law, food safety, security policy, operations, and company policies and procedures relating to all restaurant activities across shifts
- Recruits, hires, trains, and works to retain effective team talent, making decisions or recommendations on hiring and advancement
- Makes decisions or recommendations on discipline and terminations of team members
- Available to work evenings, weekends and holidays
- Prompt and regular attendance for assigned shifts, meetings and training
- Make guests feel special
- Performs other duties as assigned by the general manager, district manager, officer or director of the company
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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