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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,304.00 - $71,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

AutoCamp is a pioneering lifestyle hotel brand that is redefining how travelers experience the great outdoors. By merging upscale comfort with a hassle-free outdoor adventure, AutoCamp provides unique lodging experiences in some of the world’s most coveted natural destinations. Their innovative approach, termed Outdoor Hospitality, combines the charm and rustic appeal of nature with high-end amenities and exceptional service, making guests feel pampered despite being surrounded by wilderness. This revolutionary hospitality concept appeals to those who want to enjoy nature without sacrificing comfort, and AutoCamp has quickly grown a loyal following of outdoor enthusiasts and luxury travelers alike.

The co... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of two years hospitality experience in upscale environment
  • experience with hotel pms and pos systems
  • familiarity with cloud based applications
  • basic knowledge of google suite preferred
  • strong leadership and communication skills
  • ability to stand and walk regularly on property
  • physical ability to lift up to 50 pounds occasionally
  • comfort working outdoors
  • ability to hear and see well enough for communication and computer work
  • problem-solving skills and resourcefulness
  • willingness to work flexible hours as needed

Job Qualifications

  • minimum two years experience in upscale hospitality environment
  • previous experience with hotel pms and pos systems
  • working knowledge of cloud based applications
  • knowledge of google suite products preferred
  • bachelor’s degree preferred
  • strong management and relational skills
  • excellent and attentive customer service skills
  • comfort working with diverse guests and employees
  • ability to negotiate difficult situations
  • thoroughness and attention to detail

Job Duties

  • support the general manager in daily operation management
  • lead by example providing high-quality service and hospitality
  • manage a multi-cultural team embracing diversity
  • oversee housekeeping supervisor and team
  • manage property management system and related technology
  • oversee and stock the retail shop
  • interview hire train and develop associates
  • inform associates about daily operations and events
  • ensure associates log time and PTO correctly and follow meal break laws
  • monitor associate performance and conduct counseling evaluations and recognition
  • support human resource issues and manage disciplinary matters
  • lead departments to achieve financial and business goals per budget
  • ensure all standards procedures and policies are followed
  • be knowledgeable of emergency plans and safety practices
  • report unusual occurrences to general manager and submit compliance reports
  • implement plans to improve guest satisfaction and associate performance
  • create memorable check-in and check-out experiences
  • communicate with department leads on audits and controls
  • balance daily transactions and report to corporate
  • know property facilities and operation hours
  • communicate with sales coordinator on daily sales strategies
  • perform other duties as requested by general manager
  • support oversight of department supervisors and associates

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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