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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Hardee's is a well-established fast-food restaurant chain known for its high-quality menu items and commitment to customer satisfaction. As part of CKE Restaurants Holdings, Inc., Hardee's has built a strong brand presence across the United States, delivering delicious food with a focus on fast, friendly service. The company prioritizes core values such as integrity, teamwork, and excellence in every location. Working at Hardee's means joining a dynamic team in a fast-paced environment that's centered around customer service and operational efficiency. This restaurant offers a collaborative workplace where employees are encouraged to grow professionally and contribute to the community they serve.Show More
Job Requirements
- high school diploma or equivalent
- minimum one year experience in restaurant operations or related field
- ability to work flexible hours including days, nights, weekends
- proficiency in Microsoft Office applications
- ability to travel as required
- excellent communication skills
- strong customer service orientation
- leadership skills with ability to develop and motivate team members
- strong organizational and problem-solving abilities
- ability to work in a fast-paced environment
- physical stamina to stand and move for extended periods
- ability to lift 20 lbs regularly and up to 50 lbs occasionally
Job Qualifications
- high school diploma or general educational development (GED) required, associate degree or higher preferred
- minimum of one year experience in restaurant operations or equivalent combination of education and experience
- proficient working knowledge of Microsoft Office applications
- must be able to work a flexible schedule including days, nights, and weekends
- may be required to travel to other locations, e.g., assist in other restaurants, bank, meetings as business dictates
- effective communication skills to consistently and effectively interact with all members of the team and encourage open and honest communication throughout the restaurant
- customer focused with the ability to recognize the customer as the first priority and create a culture that emphasizes high standards for service and exceeding customer expectations
- developing talent by creating an environment where people are challenged to grow and develop and keeping the crew engaged by encouraging and rewarding personal growth
- execution excellence aiming to be best in class in running superior operations by analyzing costs to ensure profitability, maintaining standards and procedures for safety and customer experience
- accountability by holding team members and oneself accountable for immediate and sustained improvement if performance standards are not met, utilizing company performance management tools
Job Duties
- demonstrate CKEs core values while assisting the GM in building high performing employees when selecting, training, retaining, and recognizing top talent utilizing applicable tools and processes
- execute the performance management process consistently to ensure employees are set up for success and held accountable
- partner with the GM and human resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements
- actively monitor, demonstrate, and provide training on all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking
- ensure proper supervision of restaurant through ongoing examination of station and customer activities
- work assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends
- drive customer-focused culture by serving as a role model in resolving customer issues and partnering with the GM to train employees to meet or exceed customer service standards
- coach, drive excellence, and recognize and assist the GM in holding all shifts accountable around core operational procedures using company systems
- assist the GM in creating schedules and completing inventory orders, completing these tasks when the GM is absent or on vacation
- ensure that food safety standards are met through direct observation while running shifts or when present in the restaurant
- partner with the GM to ensure that restaurant level plan and marketing initiatives are in place and being implemented
- partner with the GM to analyze sales, labor, inventory, and controllables on a continual basis and take specific corrective action to meet or achieve margin and sales growth targets
- communicate effectively with all levels of internal and external contacts (i.e. team members, guests, vendors, visitors)
- take the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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