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Urban Air Adventure Parks logo

Assistant General Manager

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.50 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Pay range $16.50-$20.00/hour
Part-time position with option for full-time
Benefits available with full-time positions

Job Description

Urban Air Adventure Parks is a leading indoor adventure park and the foremost operator in the location-based entertainment industry. Based in Dallas, Urban Air has pioneered the indoor adventure park concept, revolutionizing family entertainment by providing a safe, engaging, and exciting environment where people of all ages can come to enjoy physical activity and entertainment in a unique setting. As the largest adventure park operator worldwide, Urban Air is committed to creating memorable experiences that inspire children and families to aim higher and embrace new challenges they never thought possible. The company culture emphasizes fun, safety, and inclusivity, ensuring every... Show More

Job Requirements

  • Work days, nights, and/or weekends as required
  • Work in noisy, fast-paced environment with distracting conditions
  • Move about facility and stand for long periods
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Regular and predictable attendance

Job Qualifications

  • Experience in hospitality including theme parks, family entertainment centers, hotels, resorts, casinos, or restaurants
  • Minimum 3 years of supervisory or management experience
  • Ability to pass a thorough background check
  • CPR/First Aid certification preferred
  • Ability to serve as brand ambassador and culture champion
  • Demonstrated ability to develop team members
  • Professional, energetic, self-motivated, with positive attitude
  • Proficient in Microsoft Office including Excel, Word, and PowerPoint
  • Professional grooming and conduct
  • Strong interpersonal and communication skills
  • Adaptability and flexibility
  • Willingness to learn and adapt to changes
  • Ability to establish working relationships with employees, management, and vendors
  • Good judgment in decision making
  • Appreciation of diversity
  • Availability to work weekends, evenings, and holidays

Job Duties

  • Cultivate a team environment that provides exceptional customer service
  • Assist in hiring, retention of staff, coaching, discipline
  • Ensure execution of staff training programs
  • Develop weekly schedules and ensure staffing levels and lead coverage are appropriate
  • Lead and influence staff through effective motivation
  • Select and develop staff and trainers for leadership roles
  • Ensure execution of all employee recognition and incentive programs
  • Assist with inventory and controlling expenses
  • Oversee all aspects of operation including entertainment, food, beverage, attractions, and property inspections
  • Maintain a safe, clean, and secure environment for guests and staff
  • Continuously improve operational execution through attention to detail and adherence to company standards
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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