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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $49.68
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a distinguished hotel development and management company renowned across the United States for its innovative approach and operational excellence in hospitality. Specializing in upscale select service, extended stay, and lifestyle hotels, OTO Development has established a reputation for quality and outstanding guest experiences. The company operates in key markets nationwide and has been honored multiple times as Developer of the Year by esteemed brand partners. OTO Development not only excels in property development but is also recognized for its commitment to community service, superior sales, marketing initiatives, and revenue generation achievements. This ensures a dynamic and rewarding... Show More
Job Requirements
- previous hotel management experience with proven success in leadership and guest service results
- prior experience with direct sales producing at least 50 percent market mix of total revenues
- high school diploma required, college degree preferred
- valid driver’s license
- exceptional time management and multitasking skills
- strong customer focus and commitment to satisfaction
- ability to walk and stand for extended periods
- willingness to travel up to 10 percent including overnight stays
Job Qualifications
- previous hotel management experience with proven leadership and guest service success
- experience with direct sales efforts contributing at least 50 percent of market mix revenues
- strong financial knowledge
- high school diploma required, college degree preferred
- valid driver’s license
- exceptional time management and multitasking skills
- customer focus with commitment to employee and customer satisfaction
Job Duties
- participate in sales calls and site visits with sales team to acquire new business or close deals
- review financial reports and statements to identify concerns and improve performance
- coach and support hotel team members to manage wages and controllable expenses
- manage costs including supplies, labor, utilities, food, and beverage within budget
- ensure service, technical skills, and other training across the property
- establish and maintain collaborative relationships with direct reports and team
- maintain an open door policy and actively solicit team member feedback
- hire team members with strong expertise, creativity, and leadership
- observe service behaviors and provide feedback
- review guest feedback and survey results to identify improvement areas
- analyze service issues and develop creative solutions
- interface regularly with customers to obtain feedback
- ensure building maintenance and operational areas meet guest expectations
- enforce policies fairly and consistently and recognize team performance
- ensure property meets franchise standards and is a safe, secure facility for guests and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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