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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites, located in Bethlehem, PA, is a part of the extended-stay hotel chain known for providing comfortable, affordable accommodations geared towards long-term guests and business travelers. Operated under Hotel Management & Consulting, Inc., this establishment prides itself on delivering a welcoming environment that feels like a home away from home. WoodSpring Suites is known for its efficient hotel management style that emphasizes guest satisfaction, cleanliness, and operational excellence. The company values a culture that balances professional growth with personal life, fostering a team-oriented and respectful workplace. Emphasizing merit-based advancement, the organization supports employees in achieving career growth and encourages... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership
- Proficient computer skills
- Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for extended periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Effective communication skills
- Strong organizational and time management skills
- Ability to work flexible hours and cover shifts as needed
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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