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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $75,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
The Hilton Garden Inn located in Missoula, Montana, is a premier hospitality establishment known for its exceptional service and comprehensive amenities. This six-story, 146-key hotel is strategically situated just outside downtown Missoula, making it a convenient choice for both business and leisure travelers. The hotel features a full-service restaurant and boasts 22,000 square feet of meeting space, designating it as the second largest conference center in the state of Montana. This combination of comfortable accommodations and extensive meeting facilities positions the Hilton Garden Inn as a leading choice for conferences, corporate events, and social gatherings in the region.
The ... Show More
The ... Show More
Job Requirements
- Associate degree in hotel/restaurant management, business administration, management or similar degree or equivalent experience
- TIPS certification required or must be obtained prior to employment
- Two to four years experience in hospitality industry
- Previous supervisory experience
- Proficient English language skills
- Ability to work varying schedules including nights, weekends, holidays, and overnight travel
- Ability to lead teams and manage multiple departments
- Strong communication and organizational skills
Job Qualifications
- TIPS certification or must be obtained prior to employment
- Associate degree in hotel/restaurant management, business administration, management, or similar degree, or equivalent combination of education and experience
- Two to four years experience in hospitality industry, five to seven years preferred
- Previous supervisory experience required, hotel brand experience preferred
- Advanced knowledge of hospitality industry and business management
- Basic to advanced knowledge of labor and financial analysis
- Knowledge of sales process, client base, and general market
- Knowledge of revenue management and business forecasting
- Proficient English communication skills
- Strong written and verbal communication
- Proficient computer skills including MS Office
- Ability to work independently and as part of a team
- Leadership by example
- Ability to assess and evaluate team performance fairly
- Analytical skills to improve practices
- Ability to work in fast-paced environment
- Ability to prioritize and manage multiple tasks
Job Duties
- Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction
- Ensure all departments are profitable and maintain strong working relationships
- Delegate authority and assign responsibility to reporting managers and supervisors
- Ensure direct report staff receive proper training, including safety training and standard operating procedures
- Conduct regular department meetings
- Manage human resources functions including turnover control, employee motivation, development, and retention
- Respond to guest and employee requests and complaints efficiently and courteously
- Manage hiring, interviewing, culture training, and ongoing development with focus on team and guest satisfaction
- Prepare weekly schedules for all departments
- Assist in creating and ensuring a realistic and attainable strategic business plan
- Participate in sales efforts as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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