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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $24.25
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Lynchburg, VA, is a part of the WoodSpring Suites brand known for offering affordable extended-stay accommodations catering to business travelers, families, and individuals seeking comfortable, home-like environments during their stay. Managed under the umbrella of Hotel Management & Consulting, this location prides itself on maintaining high standards of hospitality, cleanliness, and guest service, reflecting the core values of the WoodSpring Suites brand. The Lynchburg property provides a welcoming atmosphere, modern amenities, and a dedication to guest satisfaction, standing out in the competitive hotel market with its blend of affordability and quality service.
Hotel Management & Consulting... Show More
Hotel Management & Consulting... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness
- Swiftly address any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures
- Ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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