Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities
Job Description
WoodSpring Suites in Lexington, KY is a well-established hotel property known for providing comfortable, extended-stay accommodations tailored to both business and leisure travelers. As part of the broader hospitality industry, WoodSpring Suites offers guests modern amenities, clean environments, and exceptional service in a welcoming atmosphere. The hotel is part of a reputable chain dedicated to maintaining high standards in guest satisfaction, staff development, and operational excellence. Our commitment to a guest-first approach has earned us a trusted reputation in the community and among frequent travelers.
The Assistant General Manager position at WoodSpring Suites represents a significant opportunity for an experience... Show More
The Assistant General Manager position at WoodSpring Suites represents a significant opportunity for an experience... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- at least 1 year of experience in hotel management or related hospitality leadership
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- capacity to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- availability to work flexible hours including weekends and holidays
- strong interpersonal skills
- ability to handle guest complaints professionally
- knowledge of property management systems
- commitment to maintaining high standards of cleanliness and guest service
Job Qualifications
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is "Guest Ready" by maintaining high standards of cleanliness and swiftly addressing guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures
- ensure security needs of property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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