Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $86,500.00 - $108,100.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Health savings account
Commuter Spending Accounts
401(k) plan with Company Match
Employee assistance program
Employee Discounts
Paid Time Off
Paid sick leave
Quarterly wellness days
bonus eligible
opportunities for growth
Job Description
Din Tai Fung (DTF) is a globally renowned restaurant brand that has been a culinary icon since its founding in 1972. Famous for its signature Xiao Long Bao, Din Tai Fung has earned international acclaim and a Michelin recognition for its dedication to delivering authentic flavors, exceptional quality, and consistency across all of its locations. As a family-owned business passed down through generations, Din Tai Fung emphasizes warm hospitality and creating memorable dining experiences for guests worldwide. With over 165 locations across 13 countries, including 16 sites in the United States, Din Tai Fung offers an upscale yet welcoming atmosphere... Show More
Job Requirements
- High school diploma or equivalent
- ability to travel to California for training (approximately 3 months)
- 2+ years restaurant management experience in casual or upscale casual dining
- strong financial acumen
- high level understanding of full service dining operations
- sitting-minimal
- standing-up to 3 hours
- lifting-up to 50lbs
- temperature-ranges from refrigeration temp to hot line temps
Job Qualifications
- Bachelor's degree or equivalent in business, hospitality, or related field
- proven leadership and team development skills
- excellent communication and interpersonal abilities
- strong problem-solving and organizational skills
- knowledge of health, safety, and food service regulations
- experience in managing operational budgets and labor costs
- ability to work in a fast-paced environment and manage multiple priorities
Job Duties
- Validate FOH schedules for GM review and ensure compliance with labor standards
- submit people transactions such as promotions, demotions, and other employment changes in partnership with People + Culture
- coach and document corrective actions and performance development for FOH managers and hourly team members
- lead the training and development of Service and Assistant Service Managers to build a strong leadership pipeline
- conduct interviews and make final hiring decisions for non-exempt BOH staff and assist with the hiring process for managerial roles
- ensure completion and accuracy of FOH operational tasks including opening and closing checklists and service audits
- teach, coach, and maintain brand standards while ensuring the team is updated on new rollouts, promotions, and changes
- partner with the Bar Manager to ensure consistent messaging across guest-facing departments
- collaborate with the GM to develop FOH staffing plans and succession strategies
- assist in implementing strategies to drive key guest metrics and operational KPIs
- lead FOH operational meetings and support manager development through clear, action-oriented communication
- train and coach FOH team members to uphold service excellence standards, food safety protocols, and compliance with health and brand requirements
- review guest feedback and develop corrective action plans as needed
- maintain cleanliness and appearance in all FOH areas
- ensure FOH teams are certified and up to date with required service and safety training
- validate that all FOH employees are trained and proficient in key areas such as service steps, POS systems, and guest recovery techniques
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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