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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Standard Hours
Night Shifts
Benefits
Dental Insurance
401(k)
Vision Insurance
Job Description
Grand Bohemian Lodge Greenville Autograph Collection is a luxury hotel located in Greenville, South Carolina, renowned for its distinctive character and exceptional guest experiences. As part of the Autograph Collection, the hotel represents a curated portfolio of four and five-star independent hotels, each offering bold originality and memorable stays tailored to travelers seeking unique and personalized experiences. The Autograph Collection aligns itself with The Individualist traveler, one who views travel not just as a necessity but as a narrative, curating their journey with hotels that foster style, adventure, and individuality. This particular lodge combines Southern charm with modern luxury, catering... Show More
Job Requirements
- Four-year college degree
- At least one year of related experience
- Supervisory experience required
- Proficiency in Windows and office software
- Ability to stand during entire shift
- Ability to lift up to 20 pounds occasionally
- Strong verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Maintain warm and friendly demeanor
- Attend mandatory meetings and trainings
- Participate in management coverage
- Maintain professional appearance and grooming
- Comply with hotel standards and safety regulations
- Handle problems proactively
- Understand and evaluate complex information
Job Qualifications
- Four-year college degree
- At least one year of related supervisory experience
- Proficiency with OPERA property management system preferred
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Experience in guest service and conflict resolution
- Proficient in Windows and company-approved spreadsheets and word processing
Job Duties
- Ensure the front office operates in an attentive, friendly, efficient and courteous manner
- Provide quality service to all guests prior to and throughout their stay
- Maximize room revenue and occupancy through effective up-selling and reservation management
- Respond to social media feedback and follow up with guests and internal teams
- Assist and lead guest service training initiatives within the front office
- Communicate effectively and genuinely with guests, team members, and other departments
- Supervise shifts as needed and manage guest service agents including hiring and training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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