Hyatt Regency Grand Cypress logo

ASSISTANT FRONT OFFICE MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

Hyatt is a globally recognized hospitality company that stands as a beacon of excellence in the hotel industry. Known for its commitment to truly authentic, caring, and attentive hospitality, Hyatt strives to create meaningful experiences that exceed guest expectations. With a rich history of fostering an environment where talent is recognized and nurtured, Hyatt offers abundant opportunities for professional growth and development. The company's dedication to service excellence makes it not just a workplace, but a place where passionate individuals can start and grow a rewarding career in hospitality. Hyatt's vibrant and inclusive culture ensures that associates are valued and... Show More

Job Requirements

  • Ability to lift, carry, push and pull a moderate amount of weight
  • Ability to work a flexible schedule including weekends and holidays
  • Minimum of one-year previous supervisory experience
  • Refined verbal and written communication skills
  • Genuine passion for providing exceptional guest service

Job Qualifications

  • Minimum of one-year previous supervisory experience
  • Refined verbal and written communication skills
  • Ability to work a flexible schedule including weekends and holidays
  • True desire to satisfy the needs of others in a fast-paced environment
  • Strong leadership and interpersonal skills
  • Basic knowledge of front office hotel operations

Job Duties

  • Supervise front desk team members to ensure high-quality guest service
  • Manage cash handling and petty cash procedures accurately
  • Monitor staffing levels and assist with scheduling to optimize front office operations
  • Address and resolve guest concerns promptly and professionally
  • Provide hands-on training, coaching, and performance feedback to front office staff
  • Collaborate with other hotel departments to maintain smooth daily operations
  • Ensure compliance with Hyatt's service standards and operational policies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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