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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $65,000.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
401(k) with employer match
FSA accounts
Dependent care accounts
HRA accounts
Complimentary employee meals
Golf privileges
Club privileges
Employee Discounts
Paid Time Off
Job Description
Echo Lake Country Club is an esteemed 18-hole member-owned golf club located in Westfield, New Jersey, just thirty miles from New York City. Established with a rich history dating back to 1899, the Club’s golf course was designed by the legendary Donald Ross in 1913, reflecting tradition and championship-level play. Formed through the merger of the Cranford Golf Club and the Westfield Golf Club, Echo Lake Country Club has cultivated a family-oriented atmosphere that appeals to a diverse membership. The Club offers exceptional amenities including a championship golf course, a pool, and a paddle program, making it a prominent social... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years management experience in food and beverage or related hospitality roles
- Proven ability to lead and develop a team
- Strong interpersonal and communication skills
- Ability to manage staffing schedules and labor costs
- Proficiency with POS systems
- Availability to work flexible hours including evenings, weekends, and holidays
- Ability to stand for extended periods and perform physical tasks such as lifting up to 35 lbs
Job Qualifications
- 2+ years management experience in a similar role or equivalent relevant experience
- 5-7 years progressive experience in food and beverage or related hospitality fields
- Strong POS and basic math skills
- Hospitality degree or certification preferred but not required
- Exceptional customer service, communication, organizational, and time management skills
- Availability to work evenings, weekends, and holidays as required
Job Duties
- Recruit, interview, hire, train, coach, and schedule dining room staff
- Establish and maintain high service standards and ensure staff consistently deliver exceptional experiences
- Lead pre-shift meetings, training sessions, and ongoing staff development programs
- Inspect uniforms, professional appearance, and service readiness
- Conduct staff evaluations and provide feedback to maintain a high-performing team
- Maintain a clean, organized, and visually appealing dining room at all times
- Monitor reservations, greet and seat members and guests, and manage service flow
- Support service directly when needed with an all-hands mentality
- Address and resolve member feedback or complaints
- Assist in planning, setting up, and supervising banquets and events
- Co-manage event orders and coordinate with the Member and Events Concierge
- Execute service in accordance with event specifications
- Manage daily schedules to optimize staffing and labor costs
- Resolve POS issues and oversee operational systems
- Complete inventories, reports, and other administrative duties
- Assume closing manager responsibilities when assigned
- Engage in ongoing hospitality, wine, spirits, and industry trend training
- Develop and maintain memorable relationships with Members
- Build and lead a strong dining room team
- Create, implement, and follow training guides for seasonal operations
- Conduct staff training on service standards, menu knowledge, and beverage education
- Oversee beverage programming including stock control, inventory, and menu development
- Ensure operational and service excellence across all member-facing areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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