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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $91,200.00 - $114,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Free room nights
Friends & family discounted rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Sick Time
Personal Days
new child leave
Paid Family Bonding Time
Adoption assistance
Free Meals
Discounts with top brands
Tuition Reimbursement
Employee stock purchase plan
Career growth opportunities
Job Description
Hyatt is a globally recognized hospitality company that believes in the power of belonging, making every guest feel at home wherever they are in the world. The company is committed to transforming trips into engaging journeys and encounters into memorable experiences, while also advancing careers for passionate professionals in the hospitality industry. Hyatt's brand culture emphasizes human connection, sustainability, and inclusivity, fostering a workplace where individuality is celebrated and hospitality is more than just a job – it is a fulfilling career path for those who care deeply about service and excellence.
Hyatt Centric Times Square New York ... Show More
Hyatt Centric Times Square New York ... Show More
Job Requirements
- Minimum of 4+ years of progressive hotel leadership experience
- Prior experience as a Rooms Department Head
- Food & Beverage experience preferred
- Strong operational knowledge
- Proven leadership skills
- Experience in a high-volume hospitality environment
- Excellent communication skills
- Ability to motivate teams
- Comfortable working weekends and holidays
- Proficiency in Microsoft Word and Excel
- Experience with hotel management systems
- Familiarity with guest feedback analysis
- Union and NYC experience preferred
Job Qualifications
- Minimum of 4+ years of progressive hotel leadership experience, including prior experience as a Rooms Department Head
- Food & Beverage experience a plus
- Strong operational knowledge with attention to detail and service excellence
- Proven leadership skills with a high-energy, entrepreneurial mindset
- Experience leading in a high-volume hospitality environment
- Excellent communication, organizational, and time management skills
- Ability to motivate teams and achieve financial, engagement, and service goals
- Comfortable working weekends and holidays
- Proficiency in Microsoft Word and Excel
- Experience with hotel systems such as Opera, Reserve, HotSOS, Kronos, or similar preferred
- Familiarity with guest survey tracking and service trend analysis
- Union experience and NYC experience preferred
Job Duties
- Support oversight of Rooms and Food & Beverage operations to ensure seamless daily execution
- Train, coach, and inspire leaders and colleagues to perform at their best
- Execute Hyatt initiatives, programs, and policies while maintaining brand standards
- Run operational shifts as needed and provide leadership presence during peak times
- Monitor guest feedback, trends, and survey results to continuously improve service
- Partner with leadership to drive financial performance, engagement, and guest satisfaction
- Oversee purchasing, inventory, and operational controls within assigned areas
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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