Assistant Community Director - Amber Manor
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
Elmington Property Management is a forward-thinking property management company that prides itself on doing things differently from traditional property management groups. Unlike many companies that may treat property maintenance and management as routine tasks, Elmington focuses on smart, innovative approaches that emphasize exceptional service and value to residents, investors, and owners. The company thrives on breaking the mold by showing that property development and management can be engaging, effective, and results-driven rather than monotonous or purely transactional. Elmington's commitment to excellence is reflected in its core values and mission, which highlight genuine care and the desire to make a significant... Show More
Job Requirements
- Minimum one year of multi-family property management experience required
- Previous leasing property manager or community manager experience preferred
- Customer experience managers or related fields encouraged to apply
- Previous experience leading a team to meet success through positive motivation goal setting and accountability
- Ability to travel up to 10 percent of the time
- Ability to frequently sit stand and walk
- Regularly required to talk or hear
- Frequently required to use hands or fingers to handle or feel objects tools or controls
- Occasionally required to climb or balance stoop kneel crouch or crawl
- Occasionally lift and or move up to 25 pounds
- Vision abilities to include close vision distance vision peripheral vision and the ability to adjust focus
- Ability to withstand seasonal cold and heat of the outdoors
Job Qualifications
- Minimum one year of multi-family property management experience
- Previous leasing property manager or community manager experience preferred
- Customer experience managers or related fields encouraged to apply
- Previous experience leading a team to meet success through positive motivation goal setting and accountability
- Exceptional verbal and written communication skills
- Outstanding organizational skills
- Passion for chasing excellence and providing exemplary customer service
- Ability to meet targeted revenue goals by exceeding occupancy budgets improving resident retention and monitoring financial performance
- Effective staff management and operational oversight
- Positive representative to residents vendors and employees
Job Duties
- Provide exemplary customer service to all residents proactively solving issues and creating a warm and welcoming environment for all
- Assist in the financial management of the community by creating required daily and weekly reports
- Abide by federal fair housing standards and all other applicable laws
- Develop professional skills seeking continual growth and learning from mistakes
- Embody company policies and procedures in all interactions
- Present a professional image and effectively represent the company to residents vendors and owners alike
- Operate computers and other technological devices on site including but not limited to security systems cameras copiers scanners printers
- Complete consistent and compliant resident files onsite in either electronic and or hardcopy format
- Resolve issues in a timely manner with a focus on customer service
- Respond to issues outside of normal work schedule when required to ensure the safety and satisfaction of residents
- Drive property performance by participating in resident events marketing the property and focusing on resident retention
- Perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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