Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities
Job Description
Foley Entertainment Group, LLC, a renowned name in the hospitality industry, is recognized for its commitment to delivering exceptional guest experiences. As an equal opportunity employer, the company fosters a supportive and inclusive work environment that values diversity and innovation. Foley Entertainment Group operates within the dynamic hospitality sector, combining luxury and comfort to create memorable stays for all visitors. The company strictly adheres to principles of equity and fairness in employment, ensuring all candidates have an equal opportunity to thrive. Full-time employment is offered in this role, emphasizing dedication and career growth within the hotel and restaurant settings managed... Show More
Job Requirements
- Experience in the hospitality industry
- excellent communication skills
- ability to think quickly and act assertively
- knowledge of local area attractions
- availability for flexible work hours including weekends and holidays
- ability to provide courteous and efficient telephone service
- proficiency in handling payment and identity verification procedures according to PCI standards
- willingness to assist in all areas of the hotel and restaurant
- physical capability to assist guests with luggage and other services
Job Qualifications
- Experience in the hospitality industry
- excellent communication and interpersonal skills
- ability to think quickly and act assertively
- knowledge of local area attractions
- strong customer service orientation
- ability to handle multiple tasks efficiently
- flexibility to work various shifts including evenings, weekends and holidays
- commitment to accuracy in communication
Job Duties
- Offers a warm, genuine greeting to all guests in the lobby, making eye contact, using the guest name naturally and actively looking for ways to provide service, such as carrying luggage, parking cars, offering beverages
- provides courteous and efficient telephone service according to hotel standards
- completes the Check-In / Check-Out procedure for hotel guests naturally and efficiently, secures payment and confirms credit card and identity per PCI compliance standards
- escorts the guests to the room, explains key features of the room and hotel amenities
- shares expert knowledge of the area, recommends restaurants, wineries and lodgings
- provides a detailed written itinerary of all pre-booked events and offers additional assistance throughout the stay
- resolves problems that occur at any point in the experience to make sure that the guest receives more than a fair outcome
- ensures that all verbal and written communication is 100% accurate
- able to support all areas of the hotel and restaurant in times of critical need
- flexible availability for all shifts, evenings, weekends and holidays required
- assist with any/all tasks as directed by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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