Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $12.50
Work Schedule
Weekend Shifts
Benefits
Rewarding environment
competitive pay
Team bonus
Early pay
Team member discount
Vision care
Supplemental Insurance
401K Program
Legal benefits
Pet insurance
Job Description
David's Bridal is a leading retailer specializing in bridal and special occasion apparel, known for its extensive collection and exceptional customer service. As a dominant player in its category, David's Bridal proudly holds the achievement that one out of every three bridal products sold in the market comes from their stores, highlighting their market leadership and customer trust. The company is committed to empowering both customers and employees to realize their dreams—whether it's finding the perfect wedding dress that complements a personal style or building a rewarding career in retail. Employees at David's Bridal become part of a dynamic environment... Show More
Job Requirements
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- ability to stand walk and sit for extended periods
- manual dexterity to perform garment pressing steaming and sewing tasks
- ability to use computerized POS terminals
- ability to lift or move up to 10 pounds
- availability to work primarily on weekends
- strong interpersonal and communication skills
Job Qualifications
- High school diploma or equivalent degree
- 1-2 years prior retail experience in an apparel or specialty store environment
- prior sewing experience is helpful
- prior experience with computerized POS system
- excellent phone and communication skills
- ability to multi-task in a fast-paced environment
- strong customer service orientation
- ability to adapt communication style to different customers
- basic knowledge of garment care and alteration processes
Job Duties
- Welcome all customers with genuine and friendly enthusiasm over the phone virtual chats and in person
- use all systems to manage the customer flow to deliver five-star customer experience
- meet all service vows including prepare welcome meet needs and be there for all customers includes all operational checklist task and meeting customers emotional and practical needs
- provide exceptional service experience to multiple customers simultaneously and contribute to the store achievement of five-star customer service
- effectively communicate the importance of alterations in perfecting the dress and promote all alterations services and personalization options
- maintain store standards including cleanliness organization promotional readiness and store recovery
- greet and escort all alterations customers to and from appointments
- press steam and spot clean all merchandise
- follow quality control guidelines inspecting garments before final delivery
- build long-term relationships to exceed customer satisfaction and loyalty
- support inventory management by processing special orders pickups and merchandise standards
- support all cash wrap behaviors and processes transactions accurately
- seek assistance from the Alterations Manager for unresolved customer issues
- maintain a clean and well-organized alterations room
- perform duties and tasks as assigned by store management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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