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Aloft Gainesville - Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Daily Pay
Medical insurance
Dental Insurance
vision coverage
short-term disability
long-term disability
Life insurance
Paid Time Off
Employee assistance program
401k plan

Job Description

Aloft Gainesville University Area is a contemporary and vibrant hotel located near the University of Florida campus, offering guests easy access to sports venues, museums, medical facilities, and nearby shopping and dining at Butler Plaza West. The hotel features modern amenities including the W XYZ(SM) bar, Re:fuel by Aloft 24/7 pantry, and Re:mix lounge, providing guests with a dynamic and comfortable stay experience. Aloft's signature rooms are equipped with ultra-comfortable beds and custom Bliss Spa amenities, catering to travelers seeking style, convenience, and relaxation in one location.

The Front Desk Agent at Aloft Gainesville University Area plays a pi... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in hotel or hospitality environment preferred
  • Knowledge of hotel software systems
  • Proficiency in Microsoft Office
  • Strong communication skills
  • Ability to handle multiple tasks simultaneously
  • Customer service oriented

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hotel or related hospitality field preferred
  • Familiarity with hotel management software
  • Proficient in Microsoft Office suite
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to multitask effectively

Job Duties

  • Greet and welcome guests warmly and professionally
  • Manage check-ins and check-outs efficiently
  • Handle reservations and coordinate guest requests
  • Communicate clearly and confidently with guests and team members
  • Solve problems quickly and effectively to ensure guest satisfaction
  • Multitask to keep front desk operations organized and running smoothly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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