Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses
Job Description
Qatar Airways Group is a globally renowned airline group that has expanded significantly from humble beginnings with just four aircraft. Today, the group operates across 12 distinct business sectors, delivering premium service and excellence in aviation. With a reputation for breaking records and setting industry trends, Qatar Airways is committed to innovation, growth, and exceptional customer experience. The organization encourages a fearless pursuit of excellence, daring to accomplish what has never been done before. Working at Qatar Airways offers the opportunity to contribute to a proud story of spectacular growth and global community engagement, where ambition knows no limits.
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Job Requirements
- Bachelor's degree or equivalent
- Fluent in English both written and spoken
- Advanced customer relations training such as passenger services, baggage services, ground operations, dangerous goods regulations, weight and balance
- Sound knowledge of Amadeus reservations and ticketing including industrial and agent discounted tickets
- High computer literacy
- Five years of job-related experience
- Legal right to live and work in the U.S.
- Residence in or willingness to relocate to Dallas
Job Qualifications
- Bachelor's degree or equivalent
- Fluent in English both written and spoken
- Advanced customer relations training including passenger services, baggage services, ground operations, dangerous goods regulations, weight and balance
- Sound knowledge of Amadeus reservations and ticketing including industrial and agent discounted tickets
- High computer literacy
- Five years of job-related experience
Job Duties
- Supervise and control flight-handling activities such as flight editing, check-in, transfers, and boarding
- Act as a station coordinator liaising with Ground Handling Agents and airport departments
- Ensure performance targets are met and on-time flight closure and boarding
- Facilitate ramp handling activities coordinating with caterers, fuel, maintenance, cargo, and crew
- Plan efficient duty allocation for customer service agents maximizing resource utilization
- Review aircraft allocations based on movement signals, late arrivals, and loads
- Support airport services during flight disruptions, misconnections, and denied boarding and provide passenger support
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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