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Airport Curbside Concierge Check-in Agent

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

Bags, a Metropolis company, is a leading player in the travel and mobility industry, dedicated to making every moment matter for travelers on the go. Operating as part of the largest mobility network in North America, Bags integrates innovative technology and a customer-first mindset to revolutionize the travel experience, particularly at airports. The company focuses on streamlining various travel touchpoints such as baggage handling, passenger check-in, and more, thereby eliminating common travel stress and helping people move through their journeys more effortlessly and efficiently. With over 23,000 employees spread across more than 4,000 locations in North America and Europe, Bags... Show More

Job Requirements

  • Ability to work early morning rotation
  • Six months experience in face-to-face guest service preferred
  • Data entry or computer experience preferred
  • Strong communication skills
  • Ability to work outdoors in various weather conditions
  • Knowledge of airline or travel industry preferred
  • Eligible to work in the United States
  • Pass criminal background screening
  • Pass drug testing process
  • Ability to lift up to 70 lbs
  • Ability to push luggage cages weighing up to 100 lbs
  • Ability to stand for up to eight hours
  • Must follow company appearance guidelines
  • Must be able to manage credit card payments
  • Ability to handle noise and maintain focus in busy environment

Job Qualifications

  • Ability to work early morning rotations
  • At least six months experience in face-to-face guest service preferred
  • Data entry and computer experience preferred
  • Clear communication skills
  • Knowledge of airline or travel industry preferred
  • Eligibility to work in the United States
  • Successful completion of pre-employment background and drug screenings

Job Duties

  • Greet guests warmly and promptly
  • Assist guests with check-in of luggage to airlines
  • Verify flight itinerary and number of bags
  • Process payment for checked bags including credit cards
  • Weigh and tag luggage appropriately
  • Provide boarding passes, luggage claim tickets, and receipts to guests
  • Secure luggage immediately upon acceptance
  • Maintain positive and professional attitude
  • Organize and stock concierge desk
  • Answer telephones and guest inquiries
  • Manage payment transactions accurately
  • Uphold safety, security, and hazardous material procedures

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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