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Envoy Air

Airport Agent - Ramp and Customer Service

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.84
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Work Schedule

Flexible
Weekend Shifts
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Benefits

travel benefits
Health Insurance
Dental Insurance
Prescription coverage
vision coverage
401(k) Plan
Paid training
Shift flexibility
Employee Discounts

Job Description

Envoy Air is a prominent regional airline and wholly owned subsidiary of American Airlines Group, operating under the American Eagle brand. Known for its commitment to delivering exceptional regional flight service, Envoy Air plays a vital role in supporting the broader American Airlines network across the United States. The company is distinguished by its stable, fast-growing operational environment and dedication to excellent customer service, making it a sought-after employer within the aviation industry. Envoy Air offers a dynamic and engaging workplace culture that prioritizes safety, professionalism, and personal career growth for its employees. Being part of the American Airlines family,... Show More

Job Requirements

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds
  • possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license
  • some license restrictions may prohibit a candidate from being considered for this role
  • 18 years or older
  • high school diploma, GED, or international equivalent
  • ability to pass a pre-employment drug screen and background check
  • authorized to work in U.S. without sponsorship

Job Qualifications

  • High school diploma, GED, or international equivalent
  • ability to use computer software for reservation and ticketing
  • strong interpersonal and communication skills
  • physical ability to lift baggage up to 75 pounds
  • customer service experience is a plus but not required

Job Duties

  • Greet passengers and provide a seamless check-in and ticketing experience
  • utilize reservation and ticketing software to rebook itineraries and issue boarding passes
  • lift and transport baggage safely onto conveyor belts and tarmac vehicles
  • load, unload, and sort freight, mail, and baggage ensuring on-time departures and arrivals
  • provide courteous and efficient customer service while interacting with passengers
  • work outdoors in various weather conditions
  • work irregular hours, including weekends and holidays

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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