Administrative Assistant/Receptionist

Rockford, IL, USA|

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

friendly work environment

Employee assistance program

Job Description

Lifescape Community Services/Community Kitchen, Inc. is a reputable nonprofit organization dedicated to providing comprehensive support and services to the community, with a particular focus on seniors and vulnerable populations. By fostering a compassionate and efficient environment, the organization helps connect individuals with valuable resources, promotes well-being, and enhances the quality of life for those they serve. Lifescape Community Services operates various programs designed to meet essential needs such as nutrition, social interaction, and access to vital information. Known for its commitment to community engagement and support, it strives to create an inclusive atmosphere where every guest feels valued and welcomed.Show More

Job Requirements

Associate's degree in related field or equivalent combination of education and experience
12 - 24 months of related experience in an administrative assistant position
ability to use independent judgment and function autonomously
excellent written and oral communication skills
advanced computer skills
perform all work in a manner consistent with Lifescape Community Services/Community Kitchen Programs mission, values, and philosophies
working with minimum supervision, following published and verbal standards, guidelines, policies and procedures developed by Lifescape Community Services/Community Kitchen, and state, federal and local laws
reflect agency image in appropriate manner, behavior and dress
perform other duties as assigned by supervisor and the executive team

Job Qualifications

Must be 21 years of age
possess valid driver's license, clean driving record, own transportation with current insurance coverage
excellent verbal and written communication skills
excellent interpersonal and customer service skills
proficient in Microsoft Office 365 applications
excellent organizational skills and attention to detail
ability to perform repetitive tasks with a high degree of accuracy
knowledge of community resources
technical proficiency with a personal computer and various software packages
ability to work and communicate effectively with older persons, persons with sight and hearing impairments, and persons with a variety of economic, social and cultural backgrounds with an emphasis on seniors
ability to use effective service recovery skills to solve problems or service breakdowns
ability to work independently and in partnership with other team members
must demonstrate accuracy, thoroughness, and responsibility for quality of work and take initiative to identify improvements
must possess ability to manage change, delays, or unexpected events appropriately
ability to work with and respectfully interact with other employees and/or customers
ability to build and contribute to a cohesive, collaborative, and goal-oriented team with a hands-on approach
must be able to perform essential functions of position

Job Duties

Open and distribute incoming mail daily and assist with preparing outgoing mail as needed
maintain filing systems as assigned
retrieve information as requested from records, email, minutes, and other related documents
prepare written summaries of data when needed
respond to and resolve administrative inquiries and questions
coordinate and schedule meetings and appointments for supervisors or directors
prepare agendas and schedules for meetings
record and distribute minutes or other records for meetings
function as data entry backup
count cash received from congregate sites and prepare daily bank deposits
make daily bank run if needed
deliver any special packages to post office
be familiar with various program billing procedures and related accounting functions to assist and act as back up when necessary
assist the executive team with special projects as required
attend training as required
work in a customer-facing role, greeting individuals and connecting them with the proper staff
train volunteers and student workers on clerical procedure and systems as needed
provide friendly, helpful, welcoming treatment to all guests
answer telephone and route calls
return all voicemails in a reasonable time frame and maintain accurate logs
maintain an awareness of guest needs and role as communicator
stay abreast of current agency programs and procedures
ensure coverage for the front desk daily
maintain desk area clean and organized
assist different departments with day-to-day tasks and special projects
work independently, handle confidential information, and stay on top of shifting priorities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: