Administrative and Program Assistant (Part-Time)
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid vacation
Paid holidays
Paid sick time
Health Insurance
Pension Plan
Well Wisconsin Wellness Program
Employee assistance program
Job Description
The Department of Health Services (DHS), Division of Quality Assurance (DQA), Bureau of Education Services & Technology (BEST) is a key state government department headquartered in Madison, Wisconsin. DHS is committed to protecting and promoting the health, safety, and welfare of residents living in and being cared for within regulated health care facilities. The Division of Quality Assurance oversees a wide range of health care provider types and works diligently to ensure these services meet the highest possible standards of care. BEST supports this mission by providing essential educational resources and technological support to enhance healthcare service quality across the... Show More
Job Requirements
- Experience providing customer service such as establishing and maintaining effective working relationships with internal and external customers and responding to requests and questions
- Experience using Microsoft suite applications including Outlook, Excel, Word and Teams
- Experience researching questions or issues and providing detailed, complicated information in an understandable manner to others
- Experience providing administrative support to a regulatory agency, training or grant program
- Experience reviewing or communicating about legislation, statutes, and administrative codes or processes
- Experience coordinating meetings or training events such as creating agendas, taking minutes, maintaining committee to-do lists, coordinating with venues and catering organizations
- Experience creating, hosting and facilitating Teams channels to organize team projects and organizational tracking
Job Qualifications
- Experience providing customer service such as establishing and maintaining effective working relationships with internal and external customers and responding to requests and questions
- Experience using Microsoft suite applications including Outlook, Excel, Word and Teams
- Experience researching questions or issues and providing detailed, complicated information in an understandable manner to others
- Experience providing administrative support to a regulatory agency, training or grant program
- Experience reviewing or communicating about legislation, statutes, and administrative codes or processes
- Experience coordinating meetings or training events such as creating agendas, taking minutes, maintaining committee to-do lists, coordinating with venues and catering organizations
- Experience creating, hosting and facilitating Teams channels to organize team projects and organizational tracking
Job Duties
- Providing complex administrative and program-related support to the bureau director
- Providing support to the nurse aide, corporate guardianship, and education services section efforts of the bureau
- Supporting the coordination of internal new hire training
- Supporting the bureau director in the coordination and facilitation of DQA workgroups including the DQA Inclusion, Diversity, Equity and Access Workgroup
- Providing support to the DQA internal and external event planning committees including the support staff annual meeting, the DQA all staff meeting, the nurse aide forum and other event planning as needed
- Serving as administrative support to several key DQA functions including coordination of the Civil Money Penalty Redistribution Program
- Implementing the nurse aide training and testing and corporate guardianship program administration
- Rotating as the DQA phone receptionist and ordering, distributing, and organizing central office business supplies including coordinating ordering and delivery of regional office copy paper
- Communicating with public officials, media, legislators, department executives, other bureau directors, provider communities and the public
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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