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Account Manager - Valet & Parking Services - Hotel Viking
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
company-paid basic life insurance
AD&D insurance
short-term disability
long-term disability
401k Retirement Plan
Paid Time Off
Paid holidays
paid floating holidays
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences that brighten the day of every patient, visitor, and guest they serve. With a strong commitment to delivering smiles and making a positive impact in healthcare and hospitality environments, Towne Park provides meaningful career opportunities for individuals who want to be part of a team focused on service excellence and customer satisfaction. The company prides itself on fostering a compassionate and supportive atmosphere where employees are valued and motivated to impact lives through their daily work. At Towne Park, employees have the chance not only to develop... Show More
Job Requirements
- Ability to effectively plan, set priorities and manage multiple complex projects simultaneously
- Demonstrated work ethic, drive, energy and persistence to achieve goals
- Maintain professionalism in changing and difficult situations
- Proficiency in MS Office and point-of-sale systems
- Strong verbal and written communication skills
- Ability to read and interpret business policies, procedures and corporate communications
- Strong interpersonal skills to represent company effectively in diverse settings
Job Qualifications
- Associate's degree preferred
- Minimum of two years related experience or equivalent combination of education and experience
- Knowledge of general business practices including accounting, human resources and customer service
- Valid driver’s license with clean driving record
- Ability to drive manual transmission
- Ability to pass criminal background, MVR and drug screen
Job Duties
- Understand and drive business metrics and performance measurements to ensure effectiveness, high performance and compliance
- Improve financial performance and profitability of the account
- Manage scheduling, overtime, tip reporting, and timekeeping for associates
- Engage actively in recruitment, hiring, training, coaching and performance management of associates
- Ensure consistent guest/patient service experience across all shifts
- Build and maintain cohesive relationships and regular communication with clients
- Monitor sales opportunities and support internal growth through client relationship management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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