You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,875.00 - $77,343.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee safety programs
Job Description
LSG Sky Chefs is recognized globally as one of the largest and most reputable airline catering and hospitality providers. With a presence that spans across North and Latin America, LSG Sky Chefs prides itself on delivering exceptional culinary experiences and superior service to its clients and their passengers. The company has recently been honored as the "Airline Caterer of the Year in North America" for 2023 and 2024, a testament to its commitment to excellence, innovation, and the dynamic approach it takes within the airline catering sector. LSG Sky Chefs is driven by a team of talented and dedicated professionals... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Three to five years of experience in related field
- Previous experience in client relationship management
- Strong presentation and communication skills
- Ability to manage multiple priorities and work under pressure
- Knowledge of Microsoft Office applications
- Understanding of food safety regulations and compliance
- Ability to lead and motivate a team
- Strong organizational skills
Job Qualifications
- Bachelor's degree or equivalent experience
- Three to five years of experience in related field
- Previous experience in client relationship management with a proven ability to build trust, manage expectations, and drive customer satisfaction
- Strong presentation, communication, training and interpersonal skills
- Demonstrable record of understanding and meeting customer expectations
- Proven track record of understanding of the drivers of product and labor cost variances
- Good knowledge of Microsoft Office and Windows-based computer applications
- Strong sense of urgency with the ability to respond quickly, prioritize effectively and stay calm under pressure in a time-sensitive environment
Job Duties
- Develop and maintain an excellent relationship with the assigned account and act as a liaison between the CSC, the airline and the Key Account Manager
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies and procedures (FDA, HACCP, etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is taken into account in each department
- Coordinate and participate in all CSC evaluations by the customer
- Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure CSC compliance with the airlines safety expectations
- Develop, document and maintain flight attendant comment and delay database
- Support the Executive chef in menu presentations as needed
- Assist in Chef tables
- Track quality scores
- Ensure par levels of customer inventory and customer specific goods
- Participate in special customer projects
- Ensure that the area of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company's values and management principles live in the department(s)
- Plan, implement and control the cost budget in the area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All