Teleperformance USA

Teleperformance USA is a prominent leader in customer experience management and business process outsourcing, founded in 1992 by Daniel Julien. Headquartered in Salt Lake City, Utah, the company focuses on delivering superior outsourced customer relationship management services to Fortune 500 companies and other major clients.

With approximately 24,800 employees across the United States and an estimated annual revenue of $673.5 million, Teleperformance USA integrates advanced technologies like artificial intelligence and machine learning to enhance service efficiency. Their commitment to employee well-being and corporate social responsibility further distinguishes them in the competitive industry landscape.

When Was Teleperformance USA Established?

Founded: 1992
Founder: Daniel Julien
Headquarters: Salt Lake City, Utah, USA
Industry: Customer Experience Management and Business Process Outsourcing
Employees in USA: Approximately 24,800
Annual Revenue: Estimated $673.5 million

Teleperformance USA Mission Statement

"To deliver an outstanding customer experience at every opportunity, as a result of our commitment, passion, and dedication to excellence."

What Is Teleperformance USA Known For?

Teleperformance USA is renowned for its comprehensive outsourced customer relationship management services primarily servicing Fortune 500 companies. Their innovative approach combines technology and human expertise to provide excellence in customer care.

Advanced Technological Integration

The company embraces digital transformation by integrating artificial intelligence and machine learning into its operations. This integration enhances service efficiency and enables real-time analytics, positioning Teleperformance USA at the forefront of industry innovation.

Global Presence with Localized Support

Although headquartered in Utah, Teleperformance USA maintains an extensive presence across multiple U.S. states, including Florida, Texas, Pennsylvania, and more, offering localized customer experience solutions within a global framework.

Commitment to Employee Well-being and Corporate Responsibility

Teleperformance USA emphasizes employee development and well-being while championing corporate social responsibility through initiatives like the Citizen of the World program, which supports the education of over 17,000 children across the United States.

How Many Locations Does Teleperformance USA Operate?

Teleperformance USA operates multiple locations throughout the United States, with offices and centers spanning twelve states including Florida, Utah, Illinois, and South Carolina.

The U.S. presence includes important hubs in cities such as Salt Lake City, Utah, and Oak Brook, Illinois, facilitating extensive customer support services to a diverse client base.

Which States Does Teleperformance USA Operate In?

Teleperformance USA has operations in Utah, South Carolina, Florida, Texas, Pennsylvania, Missouri, Illinois, New Mexico, Indiana, Arizona, Nevada, and Connecticut, showcasing a broad national footprint.

Who Owns Teleperformance USA?

Teleperformance USA is part of the global Teleperformance Group, a leading provider of digitally integrated business services. The company serves as a strategic partner to some of the world’s largest corporations across various industries.

Is Teleperformance USA Currently Hiring?

You can check out the open positions that Teleperformance USA has right here on OysterLink.