Rack Room Shoes is a prominent American footwear retailer headquartered in Charlotte, North Carolina. Established in 1922 by Phil Levinson in Salisbury, North Carolina, the company has grown to operate over 500 stores across 36 states under the Rack Room Shoes and Off Broadway Shoe Warehouse brands.

The retailer offers an extensive selection of footwear for men, women, and children. This includes athletic, comfort, dress, and casual styles. In addition to footwear, customers can find accessories, backpacks, shoe care items, and socks.

Rack Room Shoes features a range of private label brands such as Bjorndal, Bluefin, Cupcake Couture, Xappeal, Limelight, Restoration, Lauren Blakwell, Pesaro, West Harris, and Michael by Michael Shannon.

Company History and Ownership

In 1984, the company was acquired by the Deichmann Group, Europe's largest shoe retailer. This acquisition contributed to Rack Room Shoes' expansion and modernization.

In 2002, Rack Room Shoes acquired Off Broadway Shoe Warehouse. The brands merged their operating functions in 2021, allowing customers to earn loyalty points through a unified program and shop on a single e-commerce site.

Service Enhancements

The merger also offers flexible options for picking up, returning, and exchanging merchandise at either brand's locations. This integration has streamlined the customer experience.

Product Offering and Market Presence

Rack Room Shoes is known for its commitment to quality footwear at value prices. It offers a wide variety of nationally recognized brands and exclusive labels.

The company operates over 500 stores across 36 states, with a significant presence in Texas, Florida, and North Carolina.

Locations

Aside from its headquarters and key markets, Rack Room Shoes has additional locations including:

Gulfport, MS, USA
Charlotte, NC, USA (Headquarters)
Augusta, GA, USA
Troutdale, OR, US
Houston, TX, USA
Columbia, SC, USA
Columbus, GA, USA
Greensboro, NC, US
Pearland, TX, US
Pasadena, TX, USA

The company also has a location near San Francisco at the San Francisco Premium Outlets in Livermore, CA.

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