Pollo Tropical Jackson Memorial Hospital

Pollo Tropical is a popular quick-service restaurant chain specializing in Latin-Caribbean inspired cuisine, founded in 1988 by Larry Harris and Stuart Harris. Headquartered in Doral, Florida, Pollo Tropical has grown to become a culinary favorite in Miami and beyond, particularly recognized for its marinated and fire-grilled chicken dishes.

With over 140 locations primarily in Florida and additional franchises in the Caribbean and Latin America, Pollo Tropical offers a convenient mix of dine-in, takeout, and delivery services. The brand's vibrant menu features bold flavors and authentic dishes that celebrate the rich culinary traditions of the Latin-Caribbean region.

Company Overview and History of Pollo Tropical

Founded: 1988
Founders: Larry Harris, Stuart Harris
Headquarters: Doral, Florida, United States
Industry: Restaurant / Quick-Service
Number of Employees: 5,600
Annual Revenue: Not specified

Pollo Tropical Mission Statement

While Pollo Tropical has not publicly specified an official mission statement, the company is dedicated to delivering authentic Latin-Caribbean cuisine and exceptional customer experiences across its locations.

What Makes Pollo Tropical Different

Pollo Tropical stands out in the competitive restaurant industry through its unique Latin-Caribbean flavor profile and commitment to quality.

Latin-Caribbean Inspired Cuisine

Specializing in marinated and fire-grilled chicken, Pollo Tropical offers authentic dishes inspired by the vibrant flavors of the Caribbean. This focus on regional tastes helps differentiate the brand from other quick-service restaurants.

Fresh and Flavorful Menu

The use of fresh ingredients combined with traditional Latin cooking techniques results in flavorful meals that appeal to a wide range of customers seeking bold, savory options.

Pollo Tropical Menu and Popular Items

Pollo Tropical’s menu features a variety of Latin-Caribbean dishes that emphasize fresh, grilled proteins and vibrant sides.

Main Menu Items

• Fire-Grilled Chicken
• Mojo Roast Pork
• TropiChop® Bowls
• Sandwiches & Wraps
• Salads & Soups

Popular Dishes

• Create Your Own TropiChop® Bowl
• 1/2 Fire Grilled Chicken with Rice & Beans
• Fried Yuca
• Sweet Plantains
• Whole Chicken with 4 Rolls

Pollo Tropical Business Model and Operations

Pollo Tropical operates primarily as a quick-service restaurant chain offering multiple dining options to meet customers’ needs.

Service Options

The company provides dine-in, takeout, and delivery services, ensuring accessibility and convenience in busy markets such as Miami and surrounding Florida cities.

Franchise and Licensing

Beyond its company-owned stores, Pollo Tropical grows through franchised and licensed locations, extending its reach throughout the Caribbean, Central and South America, and Puerto Rico.

Employment and Career Opportunities at Pollo Tropical

Pollo Tropical offers diverse employment positions appealing to individuals at many career stages within the restaurant industry.

Available Positions

• Team Members
• Shift Leaders
• General Managers
• Corporate Staff and Support Roles

Benefits and Growth

While specific benefits vary by location, employees can expect competitive wages and opportunities for advancement within the organization’s expanding footprint.

Financial Performance and Market Position of Pollo Tropical

Although Pollo Tropical has not publicly disclosed its annual revenue, the chain holds a strong market presence in Florida and adjacent regions.

Geographic Reach

With over 140 locations concentrated mainly in Florida cities such as Miami, Jacksonville, Orlando, Tampa, and Fort Lauderdale, Pollo Tropical also maintains a network of licensed franchises across the Caribbean and Latin America.

Industry Competition

Pollo Tropical competes with other quick-service restaurants focusing on Latin-Caribbean cuisine, leveraging its distinctive menu and brand heritage to attract loyal customers.

Corporate Social Responsibility

Pollo Tropical demonstrates a commitment to social causes, exemplified by its $200,000 donation in 2019 to Chef José Andrés’ World Central Kitchen, supporting humanitarian food relief efforts.

Pollo Tropical Locations and Contact Information

Below is key contact information for Pollo Tropical and insights into their geographic presence.

Key Locations

• Miami, FL (including Jackson Memorial Hospital area)
• Jacksonville, FL
• Orlando, FL
• Tampa, FL
• Fort Lauderdale, FL

Corporate Contact Details

Phone: (407) 573-6112
Website: www.pollotropical.com

Competitive Analysis of Pollo Tropical

Pollo Tropical competes primarily with other quick-service chains offering Latin and Caribbean-inspired menus. Its focus on authenticity and fresh grilled options helps differentiate the brand, maintaining competitiveness in a growing niche market.

Future Outlook for Pollo Tropical

Going forward, Pollo Tropical aims to expand its footprint throughout Florida, enhance the customer experience through innovative service options, and solidify its position as a leader in Latin-Caribbean quick-service dining.

Expansion and Customer Focus

• Targeted growth of new locations within Florida
• Enhanced digital ordering and mobile app rewards
• Continued menu innovation emphasizing authentic flavors

Investment in Technology

Pollo Tropical invests in technology with online ordering capabilities and a mobile app designed to offer customers rewards and discounts, improving convenience and customer engagement across its locations.