PFG Customized is a leading foodservice distributor specializing in tailored solutions for family and casual dining chains. Established in 1930 by Kenneth O. Lester, Sr., the company has evolved from a small produce business into a full-line distributor serving over 1,300 associates across the United States and more than 40 countries.

The company's mission is to be the last supply chain partner any concept will ever need. PFG Customized achieves this by offering customized distribution solutions catering to the unique needs of each client.

Their services encompass a wide range of products, including fresh seafood, meats, produce, dairy products, and smallwares. This comprehensive approach ensures that restaurants receive the necessary ingredients to create exceptional dining experiences.

Commitment to Innovation

PFG Customized's commitment to innovation is evident in their strategic thinking and efficient supply chain management. They provide customers with tools and visibility to make informed decisions.

This includes a Customer Portal that integrates with third-party order entry systems and offers custom reporting. Additionally, their "Where’s My Truck" tracking technology allows clients to monitor deliveries in real-time, enhancing transparency and reliability.

Distribution Centers and Locations

The company operates multiple distribution centers strategically located across the United States to ensure timely and efficient service. These centers include:

Lebanon, Tennessee
Kendallville, Indiana
Shafter, California
Elkton, Maryland
Rock Hill, South Carolina
McKinney, Texas
Gainesville, Florida
Hendersonville, TN, USA
Hermitage, TN, USA
Murfreesboro, TN, USA
Nashville, TN, USA
Fort Wayne, IN, USA

Clientele and Service Excellence

This extensive network enables PFG Customized to serve a diverse clientele, including well-known restaurant chains such as Cracker Barrel, Outback Steakhouse, Ruby Tuesday, and T.G.I. Friday's.

Their dedication to customer satisfaction is reflected in their high on-time delivery rate of over 90% and long-standing partnerships with clients, some exceeding 50 years.

Their flexible and collaborative approach allows them to adapt to the specific needs of each customer, ensuring they provide not just products but comprehensive solutions contributing to client success.

Summary

PFG Customized stands out in the foodservice distribution industry by offering personalized, efficient, and reliable services tailored to family and casual dining chains.

Their extensive product range, innovative solutions, and commitment to customer success make them a trusted partner for restaurants seeking to enhance their dining experiences.

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