HEI Hotels & Resorts, formerly known as Merritt Hospitality, LLC, is a leading privately held hotel investment and management company based in Norwalk, Connecticut. Established in 1985, HEI specializes in the acquisition, development, ownership, and operation of upscale and luxury hotels and resorts across the United States.

The company boasts a diverse portfolio of over 100 properties, including limited-service, full-service, upper-upscale, and luxury hotels and resorts. These establishments operate under renowned brand names such as Marriott, Hilton, Embassy Suites, Westin, Le Méridien, and Sheraton.

In 2007, HEI merged its management subsidiary, Merritt Hospitality, into the parent company, adopting the unified name HEI Hotels & Resorts. This strategic move aimed to create a cohesive owner/operator culture, enhancing operational efficiency and aligning the company's investment and management strategies.

HEI's operating platform is tailored for institutional hotel assets in key urban, super-suburban, and resort locations. The company's expertise lies in maximizing the value of hotel real estate by blending a deep understanding of guest preferences with data-driven strategies to drive profitability.

This approach has established HEI as a trusted partner for institutional investors, including REITs and private equity firms.

A cornerstone of HEI's success is its "HEI Loves" culture, which emphasizes investing in and developing passionate and talented associates. The company fosters a work environment that empowers employees, encourages accountability, and rewards exemplary service.

This commitment to associate development contributes to high associate satisfaction scores and exceptional guest experiences.

In addition to its operational achievements, HEI is dedicated to environmental stewardship. The company has been recognized for its efforts in energy management, including participation in the U.S. Environmental Protection Agency's Energy Star program and the Better Buildings Challenge.

Locations

Hollywood, FL, USA
Savannah, GA, USA
Salt Lake City, UT, USA

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