EXL Services

EXL Service Holdings, Inc., commonly known as EXL, is a global leader in data analytics and digital solutions. It specializes in transforming business operations through advanced technologies. Founded in 1999 by Vikram Talwar and Rohit Kapoor, the company employs over 60,000 professionals.

EXL operates more than 50 global delivery centers and serves clients in over 25 languages.

Headquarters and Services

Headquartered in New York City, EXL offers a comprehensive suite of services designed to drive business growth and operational efficiency.

Their offerings include data modernization, artificial intelligence (AI) solutions, and AI-powered operations focused on delivering measurable outcomes and accelerating innovation.

Core Solutions

EXL's data modernization services create AI-ready data foundations to harness full data potential.

Its AI solutions cover AI and analytics services, platforms, and AI consulting and implementation, helping businesses integrate AI to improve decision-making and performance.

Additionally, EXL provides AI-powered operations that optimize business functions, leveraging data-led, AI-enabled processes for speed and scale.

Industries Served

The company serves diverse industries including:

• Banking and capital markets
• Business and technology services
• Communications and media
• Energy and infrastructure
• Health and life sciences
• Insurance
• Retail and consumer products

EXL tailors solutions to address unique challenges within each sector.

Global Presence

EXL operates in numerous countries worldwide.

• United States
• United Kingdom
• Ireland
• India
• Philippines
• Australia
• South Africa
• Colombia
• Romania
• Bulgaria
• Czech Republic
• Mexico
• Lowell, MA, USA

This extensive footprint allows EXL to provide localized support and services globally.

Strategic Acquisitions and Culture

EXL has made strategic acquisitions such as SCIOInspire Holdings in 2018, enhancing healthcare analytics capabilities, and Clairvoyant in 2021, expanding scale in data, AI, and cloud engineering.

The company emphasizes collaboration, excellence, innovation, integrity, and respect, fostering a culture that drives meaningful change and delivers unmatched value.

Sustainability Efforts

EXL demonstrates dedication to sustainability through initiatives in community engagement, sustainable supply chains, environmental protection, and strong governance practices.

Summary

Overall, EXL is a dynamic and innovative company leveraging data and AI to help businesses transform and achieve sustainable growth across multiple industries and regions.