The Army & Air Force Exchange Service (AAFES), also known as The Exchange, is a unique entity within the retail industry, providing goods and services to military personnel. Established in 1895, AAFES has been serving the U.S. armed forces for over a century.

Headquartered in Dallas, Texas, the organization operates thousands of facilities worldwide. These include department stores, convenience stores, restaurants, movie theaters, and an e-commerce site.

Products and Services

AAFES offers a wide range of products and services to meet the diverse needs of military members and their families. Authorized patrons include active-duty military members, reservists, retired service members, and their families.

The Exchange provides tax-free shopping on a variety of goods, including name-brand items. Some popular brands are Sunglass Hut, Old Navy, Gap, Aerie, and American Eagle.

In 2023, AAFES partnered to expand its product offerings, including appliances, power tool sets, outdoor power equipment, grills, garden tools, and ceiling fans.

Dining Options

AAFES operates over 1,400 quick-service restaurants, including popular chains such as Subway, Qdoba, Panera, Panda Express, Burger King, Freshens, Popeyes, Taco Bell, Pizza Hut, Charleys Philly Steaks, and Starbucks.

These dining choices are available to all visitors, regardless of military affiliation. All Exchange restaurants offer better-for-you menu items under the BE FIT 360 initiative, which supports holistic health.

Financial Services

The Exchange offers the Military Star Card, a credit program established by Congress in 1979. This program protects service members from predatory lending by providing a flat interest rate for all cardholders.

The cardholders also enjoy various benefits, such as discounts and special promotions. In July 2024, AAFES enhanced the card's security and expanded its acceptance on military installations.

Global Presence

AAFES operates more than 5,500 facilities, including main stores, convenience stores, military clothing stores, and theaters. These locations are nationwide and extend to over 30 countries and four U.S. territories.

This extensive network ensures that military personnel and their families have access to essential goods and services, regardless of their location.

Anchorage, AK, USA
Alexandria, VA, USA
Hoopes Landing, VA, USA
Redstone Arsenal, AL, USA
Las Vegas, NV, USA
Offutt Air Force Base, NE, USA
Omaha, NE, USA

Summary

The Army & Air Force Exchange Service plays a vital role in supporting the military community by providing a wide array of products and services, from retail goods to dining options and financial services.

Its commitment to serving those who serve is evident in its extensive global presence and dedication to enhancing the quality of life for military members and their families.

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