Receptionist Salary in Worcester, MA
Receptionists in Worcester, MA, in 2025, earn approximately $18.89 per hour, which translates to about $755.60 per week, $3,274.27 per month, and $39,291.20 per year.
The demand for Receptionists in Worcester is growing at around 4% per year, indicating a positive outlook for employment opportunities in this role in the area.
How Much Does a Receptionist Make in Worcester, MA?
The salary of a Receptionist in Worcester varies depending on experience and the employer, but the following gives a clear breakdown by experience level.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $15.82 | $632.80 | $2,736.53 | $32,842.40 |
| Mid-level (average) | $18.89 | $755.60 | $3,274.27 | $39,291.20 |
| Top earners (90th percentile) | $21.77 | $870.80 | $3,753.47 | $45,301.60 |
Do Receptionists in Worcester Earn Tips?
Receptionists generally do not earn tips as their role focuses on administrative and front desk duties rather than customer service involving payments or hospitality transactions.
Receptionist Salary in Worcester vs. National Average
Across the United States, Receptionists make an average of about $17.23 per hour or approximately $35,838.40 per year.
Compared nationally, Receptionists in Worcester earn slightly above average, with an hourly wage of $18.89 and an annual salary near $39,291.20. This reflects the area's competitive market and living costs.
Highest-Paying Areas Near Worcester for Receptionists
Looking at the neighborhoods near Worcester, the pay for Receptionists varies slightly:
- Downtown Worcester: $19.50 per hour
- Shrewsbury Street: $19.00 per hour
Receipt reception jobs in Downtown Worcester tend to earn the highest wages among nearby areas, likely due to higher demand and busier commercial activity.
What Influences a Receptionist’s Salary in Worcester?
A variety of factors impact how much a Receptionist earns in Worcester:
- Experience: More years in the profession generally bring higher pay as skills and efficiency improve.
- Skill Set: Proficiency with office software, multitasking ability, and communication skills increase value.
- Type of Employer: Larger hospitals or corporate offices tend to offer better compensation than small businesses.
- Location: Being employed in a premium area like Downtown Worcester can offer better pay compared to suburban offices.
- Certifications: Administrative or software certifications can enhance salary potential.
How To Become a Receptionist in Worcester
Starting a career as a Receptionist requires a blend of education and skills development. Here are key steps:
- Education: A high school diploma is typically required; further training is helpful.
- Certificate Programs: Programs such as the Office Administration Certificate at Quinsigamond Community College offer training in office procedures, computer applications, and communication skills, preparing students well for Receptionist roles.
- Business Knowledge: Degrees or courses in Business Administration from Worcester State University help build strong administrative foundations.
- Certifications: Obtaining credentials like the Certified Administrative Professional (CAP) or Microsoft Office Specialist (MOS) certification can improve job prospects.
- Gain Experience: Internships or clerical roles build practical skills and familiarity with office environments.
Top Employers Hiring Receptionists in Worcester
Major organizations in Worcester frequently seeking Receptionists include:
- UMass Memorial Health
- Saint Vincent Hospital
- Fallon Health
- Worcester Polytechnic Institute
- Hanover Insurance Group
Establishments That Receptionists in Worcester Work At
Receptionists find roles across many types of establishments, including:
- Healthcare Facilities: Hospitals and clinics require Receptionists to manage patient flow and appointments, often providing higher pay due to operational complexity.
- Educational Institutions: Universities like Worcester Polytechnic Institute employ Receptionists for administrative and student services roles.
- Corporate Offices: Insurance firms and businesses need Receptionists to handle front desk duties and communications.
- Small Businesses: Smaller enterprises also hire Receptionists though the pay might be lower compared to larger institutions.
The type of establishment affects the salary range significantly, with receptionists in healthcare and large corporate settings generally earning more.
Related Hospitality Jobs in Worcester for Receptionists
If you are exploring jobs related to Receptionists, here are similar positions you might consider:
These include Assistant Restaurant Manager, Backwaiter, and Cashier roles, which share customer interaction and administrative support aspects.
Labor Laws and Taxes for Receptionists in Worcester
Receptionists working in Worcester need to comply with local and federal labor standards and understand their tax obligations. Important resources include:
- On the Massachusetts government website you can find information on state labor laws, minimum wage, and employment standards.
- For federal regulations, the U.S. Department of Labor website provides guidance on labor laws and workplace rights.