Concierge Salary in Worcester, MA
Concierges in Worcester, MA, in 2025, earn approximately $18.87 per hour, which translates to about $754.80 per week, $3,270.80 per month, and $39,249.60 per year.
The demand for Concierges in Worcester is growing positively at around 13.5% per year, indicating a healthy expansion in opportunities for hospitality professionals in the region.
How Much Does a Concierge Make in Worcester, MA?
The salary of a Concierge in Worcester can vary depending on experience, employer, and location within the city. Here’s a breakdown based on different experience levels:
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.00 | $720.00 | $3,120.00 | $37,440.00 |
| Top earners (90th percentile) | $24.00 | $960.00 | $4,160.00 | $49,920.00 |
Do Concierges in Worcester Earn Tips?
Concierges typically do earn tips, as their role involves providing personalized guest services and assistance. Tips can range around $5 to $15 per hour, depending on the establishment and level of guest interaction, significantly boosting their overall income.
Concierge Salary in Worcester vs. National Average
Nationally, Concierges earn an average of about $17.00 per hour, which is approximately $35,360 per year.
Compared to the national average, Concierges in Worcester generally earn a slightly higher hourly wage of $18.87 and an annual salary of nearly $39,250. This difference reflects regional demand and cost-of-living adjustments.
Highest-Paying Areas Near Worcester for Concierges
Several nearby areas offer even higher pay scales for Concierges:
- Downtown Worcester: $19.50 per hour
- Shrewsbury Street: $20.00 per hour
These locations are recognized for upscale hospitality venues which reflect in the better compensation packages offered to Concierge professionals.
What Influences a Concierge’s Salary in Worcester?
Several factors can significantly influence how much a Concierge earns:
- Experience and Tenure: More experienced Concierges command higher wages due to their refined skills and guest service expertise.
- Skills and Certifications: Proficiency in multiple languages, knowledge of local amenities, and formal certifications improve earning potential.
- Type of Establishment: Luxury hotels, resorts, and high-end residential buildings tend to pay more than budget hotels or smaller venues.
- Location: Working in popular or upscale neighborhoods within Worcester usually leads to better compensation.
How To Become a Concierge in Worcester
Building a career as a Concierge in Worcester requires dedication to customer service and hospitality knowledge.
Some useful pathways include:
- Hospitality Management Program at Quinsigamond Community College: This program offers courses in customer service, front office operations, and hospitality law, preparing students for roles like Concierge.
- Certificate in Hotel Management at Worcester State University: A certificate program focusing on hotel operations, guest services, and management principles tailored for aspiring Concierges.
- Certified Concierge Professional (CCP): Offered by the National Concierge Association, this certification validates the skills and knowledge required for professional concierge services.
- Hospitality and Tourism Management Certification: Provided by the American Hotel & Lodging Educational Institute, covering essential aspects of hospitality management.
Top Employers Hiring Concierges in Worcester
Worcester has several notable employers actively seeking Concierge professionals:
- The Beechwood Hotel
- AC Hotel by Marriott Worcester
- The Hanover Theatre for the Performing Arts
Establishments That Concierges in Worcester Work At
Concierges in Worcester typically find positions at establishments such as:
- Luxury Hotels and Resorts: These venues offer higher salaries and tips due to their upscale clientele and extensive service requirements.
- Upscale Residential Complexes: Serving residents and visitors with personalized services can offer competitive wages.
- Theatres and Entertainment Venues: Occasionally employ Concierges for guest relations and assistance during events.
- Casual Hotels and Motels: Often pay lower wages but may provide steady employment.
The type and prestige of the establishment can markedly affect the salary and earning potential for Concierges.
Related Hospitality Jobs in Worcester for Concierges
If you are exploring hospitality careers similar to Concierge, consider the following related roles:
These include Bellhop, Receptionist, and Restaurant Manager positions, which share hospitality service and guest engagement responsibilities.
Labor Laws and Taxes for Concierge in Worcester
Understanding labor laws and tax obligations is vital for Concierges working in Worcester.
- Visit the Official website of the Commonwealth of Massachusetts to access state labor laws and employment resources, including minimum wage, overtime, and workplace rights.
- For federal labor laws and protections, check the U.S. Department of Labor's official website.