Concierge Salary in Springfield, MA
Concierges in Springfield, MA earn approximately $18.65 per hour, which comes to about $746.00 per week, $3,232.67 per month, and $38,792.00 per year.
The job demand for Concierges in Springfield is increasing steadily at a rate of 13.5% per year, indicating a healthy growth in opportunities for those interested in this position.
How Much Does a Concierge Make in Springfield, MA?
The salary of a Concierge in Springfield varies depending on experience and skill level. Here’s a closer look at what you can expect at different stages of your career.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.00 | $720.00 | $3,120.00 | $37,440.00 |
| Top earners (90th percentile) | $20.00 | $800.00 | $3,466.67 | $41,600.00 |
Do Concierges in Springfield Earn Tips?
Concierges often do earn tips for providing exceptional service and personalized attention. On average, a Concierge may earn an extra $5 to $15 per hour in tips, depending on the establishment and clientele.
Concierge Salary in Springfield vs. National Average
Nationally, Concierges earn around $17.00 per hour, which amounts to approximately $35,360 per year.
Comparatively, Concierges in Springfield make slightly more, with an average hourly wage of $18.65 and an annual salary of $38,792.00.
This difference reflects regional economic factors and the demand for Concierge services in the Springfield area.
Highest-Paying Areas Near Springfield for Concierges
If you are considering nearby locations, the following areas offer competitive salaries for Concierges:
- Downtown Springfield: $19.50 per hour
- Forest Park: $18.75 per hour
Positions in Downtown Springfield tend to offer higher pay, likely due to the concentration of upscale hotels and businesses.
What Influences a Concierge’s Salary in Springfield?
Several factors influence how much a Concierge can earn in Springfield:
- Experience and Expertise: More experienced Concierges with excellent local knowledge and skills typically command higher pay.
- Skills and Specializations: Multilingual abilities or familiarity with luxury services can increase earning potential.
- Type of Establishment: Working in luxury hotels, resorts, or premium residential buildings typically pays more than at budget or midscale locations.
- Work Hours and Shifts: Evening or weekend shifts might offer additional compensation or tips.
- Economic Conditions: Local economic demand and tourism greatly impact salary levels.
How To Become a Concierge in Springfield
Starting a career as a Concierge in Springfield involves building relevant skills and, often, formal education.
- Hospitality Management Program at Springfield Technical Community College: This program offers comprehensive training in hospitality services, including customer service, operations, and management skills essential for a Concierge role.
- Customer Service Excellence Workshop at Holyoke Community College: A workshop focused on enhancing customer service skills, communication, and problem-solving abilities tailored for hospitality professionals.
- Certified Concierge Professional (CCP): A certification offered by the International Concierge and Lifestyle Management Association, validating expertise in Concierge services.
- Hospitality Management Certificate: A credential that demonstrates proficiency in hospitality operations, often required by upscale establishments.
Gaining practical experience through internships or entry-level hospitality positions is also valuable for building a Concierge career.
Top Employers Hiring Concierges in Springfield
Some of the leading employers recruiting Concierges in Springfield include:
- Marriott Springfield Downtown
- MGM Springfield
- Sheraton Springfield Monarch Place Hotel
Establishments That Concierges in Springfield Work At
Concierges find employment in various establishments in Springfield, such as:
- Luxury Hotels and Resorts: These typically offer the highest salaries and require superior service skills.
- Upscale Residential Buildings: Concierges often work in luxury apartment complexes providing personalized services to residents, which can increase earning potential.
- Casual Hotels and Motels: Pay may be lower here, but there can be opportunities to gain experience.
The prestige and clientele of each establishment heavily influence Concierge earnings in Springfield.
Related Hospitality Jobs in Springfield for Concierge
If you are interested in related roles, consider these similar careers in the hospitality industry:
These include Bellhop, Event Coordinator, and Butler roles — all closely tied to hospitality and customer service.
Labor Laws and Taxes for Concierge in Springfield
When working as a Concierge in Springfield, it’s essential to understand labor laws and tax obligations.
- Consult the Massachusetts government website for information on state labor regulations, minimum wage, worker rights, and employment standards.
- For federal labor laws and compliance, visit the U.S. Department of Labor website.