Concierge Salary in Madison, WI
Concierges in Madison, WI, in 2025, earn approximately $18.00 per hour, which translates to about $720.00 per week, $3,120.00 per month, and $37,440.00 per year.
The demand for Concierges in Madison is growing steadily by about 5% per year, reflecting an encouraging market for hospitality and customer service professionals in the area.
How Much Does a Concierge Make in Madison, WI?
The salary of a Concierge in Madison can vary based on experience and employer, but the following breakdown illustrates typical earnings at different stages.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.00 | $720.00 | $3,120.00 | $37,440.00 |
| Top earners (90th percentile) | $20.00 | $800.00 | $3,466.67 | $41,600.00 |
Do Concierges in Madison Earn Tips?
Concierges often receive tips from satisfied guests, though the amount can vary widely depending on the establishment. Typically, tips can amount to an extra $5 to $10 per hour, helping to supplement their base salary significantly.
Concierge Salary in Madison vs. National Average
Nationally, Concierges earn an average of around $14.50 per hour or about $30,160 per year.
Compared to the national average, Concierges in Madison earn more, with a typical hourly wage of $18.00 and annual earnings of $37,440. This reflects the higher demand and cost of living in Madison relative to many other parts of the country.
Highest-Paying Areas Near Madison for Concierges
Nearby areas offer slightly varied pay rates for Concierges:
- Downtown Madison: $19.00 per hour
- Capitol Square: $20.00 per hour
Those working in Capitol Square tend to earn the highest wages in the region, possibly due to the area’s prominence and concentration of upscale hotels and establishments.
What Influences a Concierge’s Salary in Madison?
The salary a Concierge earns can be influenced by several important factors:
- Experience and Skill Level: More experienced Concierges with well-developed customer service skills typically earn higher wages.
- Type of Establishment: Luxury hotels, resorts, and private clubs often pay more due to the specialized services and clientele.
- Certifications and Training: Formal training or certifications in hospitality management can boost salary potential.
- Work Schedule: Evening, weekend, and holiday shifts may offer additional compensation through shift differentials.
- Reputation of Employer: National hotel chains and exclusive venues may offer better pay compared to smaller or budget establishments.
How To Become a Concierge in Madison
To pursue a career as a Concierge in Madison, consider the following steps to build your qualifications and improve job prospects:
- Enroll in Hospitality Management Programs: Programs like the Hospitality Management Program at Madison Area Technical College provide practical skills in customer service, hotel operations, and concierge services.
- Obtain Customer Service Training: The Customer Service Certificate at University of Wisconsin-Madison focuses on enhancing essential interpersonal and communication skills critical for concierge roles.
- Earn Professional Certifications: The Certified Concierge Professional (CCP) certification from the National Concierge Association is highly regarded and validates your experience and professionalism.
- Gain Experience: Starting in entry-level hospitality positions helps develop valuable skills and establish a network within the industry.
Top Employers Hiring Concierge in Madison
Some of the major employers looking for skilled Concierges in Madison include:
- Hilton Garden Inn
- Embassy Suites
- Marriott Hotels
Establishments That Concierges in Madison Work At
Concierges in Madison are typically employed in a variety of hospitality settings:
- Luxury Hotels and Resorts: Often offer the highest salaries due to the premium services and clientele involved.
- Business Hotels: Provide a stable work environment with competitive wages suited for business travelers.
- Apartment Complexes and Residential Buildings: Some premium residential buildings employ Concierges to enhance resident services, which can influence salary based on the building’s prestige.
- Private Clubs and Event Venues: Salaries can be higher here for more personalized service and exclusive guest access.
The type of establishment has a significant impact on the Concierge’s salary, with upscale venues typically providing better compensation and benefits.
Related Hospitality Jobs in Madison for Concierge
If you’re interested in positions related to Concierge roles, consider these similar careers:
These roles include Bellhop, Event Manager, and Restaurant Manager, which are complementary positions within the hospitality industry, often overlapping with Concierge skill sets.
Labor Laws and Taxes for Concierge in Madison
Concierges should be aware of key labor laws and tax regulations applicable to their work in Madison, Wisconsin.
- For federal labor laws and regulations, visit the U.S. Department of Labor.
- The Wisconsin Department of Workforce Development website provides state-specific employment rules and guidelines.
- The City of Madison official website offers local labor ordinances and resources for workers.