Concierge Salary in Hilo, HI
Concierges in Hilo, HI, in 2025, earn approximately $18.47 per hour, translating to about $738.80 per week, $3,201.47 per month, and $38,417.60 per year.
The demand for Concierges in Hilo is growing moderately at about 5% per year, indicating a positive outlook and increasing opportunities in the hospitality and tourism sectors within the city.
How Much Does a Concierge Make in Hilo, HI?
The earnings of a Concierge in Hilo can vary based on experience and employer, but the following table provides an overview of typical pay rates across different experience levels.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $16.00 | $640.00 | $2,773.33 | $33,280.00 |
| Mid-level (average) | $18.47 | $738.80 | $3,201.47 | $38,417.60 |
| Top earners (90th percentile) | $20.00 | $800.00 | $3,466.67 | $41,600.00 |
Do Concierges in Hilo Earn Tips?
Yes, Concierges in Hilo can earn tips as part of their income. They often receive extra compensation for personalized service, with tips potentially adding an extra $5 to $15 per hour depending on the establishment and client interactions.
Concierge Salary in Hilo vs. National Average
Nationally, Concierges earn about $14.50 per hour, which sums to roughly $30,160 annually.
Compared to the national average, Concierges in Hilo earn a higher hourly wage of $18.47 and an annual salary of about $38,417.60.
This reflects the elevated cost of living in Hawaii and the prominence of tourism, requiring skilled hospitality professionals.
Highest-Paying Areas Near Hilo for Concierge
Nearby areas offer varied pay rates for Concierges, including:
- Downtown Hilo: $19.50 per hour
- Waiakea: $20.00 per hour
Waiakea offers some of the highest wages for Concierges in the region, likely due to upscale hospitality venues in that neighborhood.
What Influences a Concierge’s Salary in Hilo?
A Concierge’s salary in Hilo is shaped by several key factors:
- Experience and Expertise: More experienced Concierges with excellent local knowledge and customer service skills command higher wages.
- Type of Establishment: Luxury hotels and resorts typically pay better than smaller inns or budget accommodations.
- Skills and Certifications: Multilingual abilities, knowledge of local attractions, and certifications like the Certified Hospitality Concierge can boost earnings.
- Shift Timing: Working evening or weekend shifts may include premium pay or bonuses.
- Economic Factors: Tourism trends and local demand for hospitality services affect overall salary levels.
How To Become a Concierge in Hilo
Individuals aiming to become Concierges in Hilo can follow these steps to enter and advance in this career:
- Pursue Relevant Education: Enroll in hospitality programs such as the Hospitality Management Program at Hawaii Community College to build foundational skills.
- Complete Professional Training: Consider specialized training like the Certified Concierge Training Program by Les Clefs d'Or USA for advanced industry expertise.
- Obtain Certifications: Certifications like Certified Hospitality Concierge and CPR and First Aid Certification are valuable and often required.
- Gain Practical Experience: Working in hotel front desk, guest services, or related roles helps develop necessary skills.
- Develop Language and Communication Skills: Multilingualism enhances employability and tips potential.
Top Employers Hiring Concierge in Hilo
Some of the major employers in Hilo hiring for the Concierge position include:
- Hilton Grand Vacations
- Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
- Hilo Hawaiian Hotel
Establishments That Concierge in Hilo Work At
Concierges in Hilo typically work in various hospitality and tourism-oriented establishments:
- Luxury and Full-Service Hotels: Often provide the highest pay and priority on professional training.
- Resorts and Vacation Clubs: These establishments generally offer competitive salaries and opportunities for tips.
- Smaller Hotels and Motels: Pay tends to be moderate, often with fewer perks.
- Corporate and Convention Centers: May employ Concierges for guest services with different compensation structures.
The salary a Concierge earns can vary significantly depending on the prestige, clientele, and size of the establishment.
Related Hospitality Jobs in Hilo for Concierge
If you are considering similar careers in hospitality, here are a few related jobs that might interest you:
These include Bellhop, Event Coordinator, and Restaurant Manager roles, which share various guest service and operational responsibilities.
Labor Laws and Taxes for Concierge in Hilo
Concierges working in Hilo should be informed about applicable labor laws and tax requirements. Important resources include:
- Visit the Federal website for labor laws and employment information to understand nationwide standards.
- The State of Hawaii Department of Labor and Industrial Relations website offers state-specific labor regulations.
- Local government resources can be accessed through the Official website of Hawaii County.