Concierge Salary in Grand Rapids, MI
Concierges in Grand Rapids, MI, in 2025, earn approximately $17.29 per hour, which translates to about $691.60 per week, $2,996.93 per month, and $35,963.20 per year.
The demand for Concierges in Grand Rapids is growing moderately at about 5% per year, indicating a positive outlook for job opportunities in this field going forward.
How Much Does a Concierge Make in Grand Rapids, MI?
The salary of a Concierge in Grand Rapids varies by experience and workplace, but the following breakdown provides a useful overview across levels.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $14.73 | $589.20 | $2,549.60 | $30,691.20 |
| Mid-level (average) | $17.29 | $691.60 | $2,996.93 | $35,963.20 |
| Top earners (90th percentile) | $20.29 | $811.60 | $3,524.53 | $42,203.20 |
Do Concierges in Grand Rapids Earn Tips?
Yes, Concierges often earn tips as part of their income, which can amount to an extra $5-$15 per hour in tips depending on the type of establishment and level of service provided.
Concierge Salary in Grand Rapids vs. National Average
Nationally, Concierges earn on average about $18.39 per hour or approximately $38,251.20 per year.
Compared to the national figures, Concierges in Grand Rapids earn slightly less per hour, but their salaries are fairly close to the national average, reflecting local economic and industry factors.
Highest-Paying Areas Near Grand Rapids for Concierges
Nearby areas offer competitive wages for Concierge roles as follows:
- Downtown: $18.50 per hour
- East Grand Rapids: $17.60 per hour
These areas may offer opportunities for slightly higher salaries compared to other parts of Grand Rapids.
What Influences a Concierge’s Salary in Grand Rapids?
Several factors play a role in determining how much a Concierge can earn in Grand Rapids, including:
- Experience and Skills: Those with extensive customer service skills and multiple years on the job generally command higher wages.
- Type of Establishment: Concierges in luxury hotels or upscale residential buildings often earn more than those in smaller or budget establishments.
- Certifications: Holding credentials in hospitality or customer service can enhance salary prospects.
- Shift Timings: Working night or weekend shifts may offer additional compensation.
- Local Market Demand: Increased tourism or business activity in Grand Rapids can drive higher salary offers.
How To Become a Concierge in Grand Rapids
Starting a career as a Concierge in Grand Rapids involves several key steps.
First, obtaining formal hospitality education such as the Hospitality Management Program at Grand Rapids Community College can provide valuable knowledge in customer service, front office operations, and hospitality law, all of which prepare students well for concierge duties.
Additionally, participating in the Customer Service Excellence Workshop by Grand Rapids Chamber enhances interpersonal skills critical for providing excellent guest experiences.
Certifications like the Certified Concierge Specialist (CCS) and the Hospitality Management Certificate demonstrate professional expertise and can improve job prospects and earnings.
Top Employers Hiring Concierges in Grand Rapids
- JW Marriott Downtown
- Amway Grand Plaza Hotel
- Reliable Concierge LLC
Establishments That Concierges in Grand Rapids Work At
Concierges in Grand Rapids typically find work in a range of establishments such as:
- Luxury Hotels: Often offer the highest salaries due to upscale clientele and services.
- Residential Buildings and Condominiums: May provide steady employment with moderate salaries.
- Resorts and Casinos: Salaries can be competitive and supplemented by tips.
The type of establishment strongly influences salary levels, with prestigious venues generally paying more.
Related Hospitality Jobs in Grand Rapids for Concierges
If you are considering roles related to Concierge, here are some similar hospitality positions you might find interesting:
These include Bellhop, Butler, and Receptionist—positions with comparable skills in guest services and customer interaction.
Labor Laws and Taxes for Concierge in Grand Rapids
Understanding the relevant labor laws and tax requirements is essential for anyone working as a Concierge in Grand Rapids.
- Check the Michigan government website for state-specific labor laws, wage standards, and employment regulations.
- For federal labor laws and guidelines, the U.S. Department of Labor's site provides comprehensive resources.