Concierge Salary in Cleveland, OH
Concierges in Cleveland, OH, in 2025, earn approximately $17.41 per hour, which translates to about $696.40 per week, $3,017.73 per month, and $36,212.80 per year.
The job outlook for Concierges in Cleveland is positive, with an expected growth rate of 5% per year. This indicates increasing demand and expanding opportunities within the hospitality industry.
How Much Does a Concierge Make in Cleveland, OH?
The salary of a Concierge in Cleveland depends on experience and employer type. Below is an overview of earnings at different experience levels.
| Experience level | Hourly pay | Weekly pay | Monthly pay | Yearly pay |
|---|---|---|---|---|
| Entry-level (~25th percentile) | $9.28 | $371.20 | $1,607.73 | $19,270.40 |
| Mid-level (average) | $17.41 | $696.40 | $3,017.73 | $36,212.80 |
| Top earners (90th percentile) | $32.66 | $1,306.40 | $5,647.73 | $67,932.80 |
Do Concierges in Cleveland Earn Tips?
Concierges often earn tips as part of their compensation. In Cleveland, a Concierge can typically earn an extra $10 per hour in tips, depending on the establishment and clientele.
Concierge Salary in Cleveland vs. National Average
Nationally, Concierges earn an average hourly wage of about $17.41 and an annual salary of approximately $36,212.80.
The average Concierge salary in Cleveland aligns with this national average, showing competitive pay that reflects the city's cost of living and hospitality industry standards.
Highest-Paying Areas Near Cleveland for Concierges
Nearby areas offering higher pay rates for Concierges include:
- Downtown Cleveland: $18.50 per hour
- University Circle: $19.00 per hour
Concierges working in these neighborhoods may enjoy higher wages due to the premium service expectations and upscale establishments located there.
What Influences a Concierge’s Salary in Cleveland?
Several factors affect the salary of a Concierge in Cleveland:
- Experience and Expertise: Seasoned Concierges with strong local knowledge and guest service skills tend to command higher wages.
- Type of Establishment: Luxury hotels, upscale residential buildings, and exclusive clubs often pay more than budget motels or smaller venues.
- Certifications and Training: Holding certifications such as the Certified Concierge Professional (CCP) enhances a Concierge's earning potential.
- Shift and Hours: Working flexible hours, including evenings and weekends, can increase pay due to shift differentials.
- Location: Working in popular, higher-cost areas or prestigious neighborhoods typically yields better compensation.
How To Become a Concierge in Cleveland
Embarking on a career as a Concierge in Cleveland involves several important steps:
- Education: Enroll in hospitality programs such as those offered by Cuyahoga Community College's Hospitality Management Program or Cleveland State University’s Tourism and Hospitality Management Program to gain foundational knowledge.
- Professional Certifications: Obtain credentials like the Certified Concierge Professional (CCP) or Hospitality Management Certificate to validate professionalism and skills.
- Gain Experience: Work in customer service, front desk, or related hospitality roles to build relevant experience.
- Develop Local Knowledge: Familiarize yourself with Cleveland’s restaurants, entertainment options, and transportation services to serve guests effectively.
Top Employers Hiring Concierges in Cleveland
The following employers are known for hiring Concierges in Cleveland:
- Cleveland Clinic
- Ritz-Carlton
- Towne Park
Establishments That Concierges in Cleveland Work At
Concierges typically find employment in a variety of establishments, including:
- Luxury Hotels: Offer premium wages and benefits reflecting the high-end service required.
- Residential Buildings: Upscale apartment complexes or condominiums pay competitive salaries for concierge services.
- Healthcare Facilities: Large campuses like Cleveland Clinic employ Concierges to assist visitors and patients.
- Event Venues and Clubs: These establishments may pay more for skilled Concierges to provide personalized service.
The type and prestige of the establishment greatly influence salary levels and tip opportunities.
Related Hospitality Jobs in Cleveland for Concierges
If you are considering roles related to Concierge, here are a few similar positions that share many responsibilities and skills:
These include Bellhop, Butler, and Event Coordinator roles, which involve related guest service and event management duties.
Labor Laws and Taxes for Concierge in Cleveland
Understanding labor laws and tax obligations is essential for Concierges working in Cleveland.
- For federal labor laws and employment standards, visit the U.S. Department of Labor website.
- The Ohio Department of Job and Family Services provides state-specific employment resources.
- Local regulations and resources can be found on the City of Cleveland's official website.