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Concierge in Charlotte, NC

Concierges in Charlotte, NC, in 2025, earn approximately $18.10 per hour, which translates to about $724.00 per week, $3,137.33 per month, and $37,648.00 per year.

The demand for Concierges in Charlotte is growing steadily at about 5% per year, reflecting a positive outlook and expanding opportunities in the hospitality and service industries in this region.

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Find out how your salary compares to the average Concierge salary.
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Average Concierge Salary in Charlotte, NC:
Your salary is the same as the Charlotte, NC salary average.
$18.10
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$18.10
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$18.10
$36.20
Market Average
$18.10

How Much Does a Concierge Make in Charlotte, NC?

The salary of a Concierge in Charlotte can vary depending on experience and employer, but here is a breakdown of earnings across different levels.

Experience levelHourly payWeekly payMonthly payYearly pay
Entry-level (~25th percentile)$13.04$521.60$2,258.13$27,093.33
Mid-level (average)$18.10$724.00$3,137.33$37,648.00
Top earners (90th percentile)$25.14$1,005.60$4,344.53$52,291.20

Do Concierges in Charlotte Earn Tips?

Concierges often earn tips given their direct interaction with guests and personalized service. On average, a Concierge in Charlotte can earn an extra $10 per hour in tips, enhancing their total income significantly.

Concierge Salary in Charlotte vs. National Average

Nationally, Concierges earn about $18.10 per hour, which translates into approximately $37,648.00 annually.

Concierges in Charlotte earn around the national average hourly rate and yearly salary, indicating competitive pay relative to other parts of the country.

Highest-Paying Areas Near Charlotte for Concierges

Nearby areas to Charlotte offer varying pay rates for Concierges, including:

  • Uptown: $20.50 per hour
  • SouthPark: $19.80 per hour

Working in Uptown Charlotte can provide a higher wage premium compared to SouthPark, reflecting the area's premium hospitality market.

High-Paying Cities for Concierges

The table below showcases four of the best cities to work in as a Concierge. You can see the average annual wage for a Concierge in each of these cities.

City

Avg Salary

Avg Hourly Wage

Chicago, IL

$43,990

$21.15

Los Angeles, CA

$42,320

$20.35

Miami, FL

$39,720

$19.10

NYC, NY

$47,740

$22.95

What Influences a Concierge’s Salary in Charlotte?

Several key factors influence the **salary** of a Concierge in Charlotte, including:

  • Experience and Skill level: Experienced Concierges with strong interpersonal and problem-solving skills tend to earn higher salaries.
  • Type of establishment: Upscale hotels and luxury residential buildings typically offer better pay than standard hotels or apartment complexes.
  • Certifications: Specialized certifications can enhance credibility and earning potential.
  • Shift and hours: Positions covering evening or weekend shifts may include additional pay differentials.
  • Local demand and cost of living: Charlotte's growing hospitality sector increases demand for skilled Concierges, which can drive wages up.

How To Become a Concierge in Charlotte

Becoming a successful Concierge in Charlotte involves several important steps:

  • Obtain relevant certifications: Consider certifications like Certified Concierge or Certified Guest Service Professional (CGSP), which enhance customer service capabilities.
  • Pursue hospitality education: Enroll in programs such as the Hospitality Management Program at Central Piedmont Community College or acquire a Hospitality Management Certificate to gain foundational knowledge.
  • Develop key skills: Strong communication, organization, and resourcefulness are vital for a Concierge.
  • Gain practical experience: Working in hotel front desk or guest services roles can build relevant experience.

Top Employers Hiring Concierge in Charlotte

Charlotte features several prominent employers actively recruiting Concierges, including:

  • The Ritz-Carlton
  • Marriott International
  • Lennar
  • Hendrick Automotive Group
  • JLL
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Establishments That Concierges in Charlotte Work At

Concierges typically find employment at a range of establishments such as:

  • Luxury hotels: Often offer higher wages due to premium guest expectations.
  • Residential communities: Upscale apartment and condominium complexes employ Concierges to provide personalized services.
  • Corporate offices and mixed-use developments: Provide concierge services to tenants and visitors, which may offer varying pay scales.
  • Resorts and cruise ships: These settings tend to offer competitive salaries and additional perks.

The type of establishment significantly impacts earnings, with luxury and exclusive locations generally paying the highest salaries.

Related Hospitality Jobs in Charlotte for Concierge

If you are interested in careers similar to Concierge, consider these related positions:

Job Title

Avg Salary

Bellhop

$34,038

Butler

$67,000

These include Bellhop, Butler, and Event Coordinator positions, which share facets of guest service and hospitality.

Labor Laws and Taxes for Concierge in Charlotte

Concierges should be aware of relevant labor regulations and tax responsibilities to ensure proper employment practices and compliance.