Carolina Franco is a Human Resource Director for Renaissance Hotels. Renaissance Hotels are owned by Marriott. You will be surprised to discover that Carolina is somewhat of a Marriott baby. She comes from a hospitality family, but she initially didn’t plan to follow in the family steps. Carolina worked hard and got a degree in medical billing and coding. She pursued a hospitality management degree later and started working her way up in the hospitality industry. She has over a decade of hospitality experience.