Hospitality Highlights
- US Hotel Industry Sees Soft Performance in Early June with RevPAR Down by 3.2%.
- Wildbirch Hotel Opens as Anchorage's First New Property in 20 Years, Joining Hyatt’s JdV Collection.
- Infor Partners with SHR To Create a Unified Hotel Tech Platform for Improved Booking and Operations.
- Quore Announces Leadership Transition as COO David Fox Retires and Vail Ross Joins the Team.
- UrVenue Launches UrResort To Help Hotels Monetize Amenities and Elevate the Guest Experience.
1. Industry Performance and Openings
Weak Performance Continues in US Hotel Industry in Early June 2025
Performance across the US Hotel Industry was soft in the week ending 7 June 2025, with a notable decline on Sunday. Despite gradual improvements throughout the week, RevPAR (Revenue per Available Room) fell by 3.2% primarily due to occupancy dropping 2.2 percentage points.
Weekend performance was resilient with RevPAR nearly flat but weekdays saw the largest declines with up to -9.2% in Economy hotels. In top markets, Luxury Hotels performed better while other chain scales experienced significant weekday losses affected by conference shifts and delayed summer vacations.
- Global RevPAR increased by 3.2% mainly driven by ADR
- Japan's demand rose 4.7% with RevPAR up nearly 40%
- US booking pace improves short-term with June occupancy higher than last year
- Upcoming week crucial for understanding the summer travel outlook
Despite recent declines, booking trends offer reassurance that travel demand remains steady. However, slowing TSA screenings and economic uncertainties hint at a potential slowdown for the peak summer season.
The Wildbirch Hotel Opens in Downtown Anchorage, Alaska
The Wildbirch Hotel has officially opened in Anchorage’s Mushing District, marking the city’s first new hotel in 20 years. The locally owned boutique property features 252 modern rooms and joins Hyatt’s JdV Collection boosting the area’s hospitality offerings.
The Hotel offers a community-focused outdoor deck with fire pits and scenic views of Mount Susitna and Knik Arm. It also features 5,200 sq ft of meeting space, onsite dining and amenities tailored for travelers seeking an Alaska experience.
- 252 rooms
- Plays a role in downtown revitalization
- Part of Hyatt's JdV Collection
- Includes outdoor deck with fire pits
Signature restaurant Crimson, led by Chef La Mont Caldwell, serves Latin-infused Alaska cuisine with seasonal terrace dining and private rooms. The Hotel also houses Canteen Coffee Co. and plans a craft beer tasting room, The Undertap, opening this fall.
Developed by MASH, LLC, co-owned by former mayor Mark Begich, the Hotel connects guests with authentic Alaskan culture. It joins the World of Hyatt program emphasizing modern Alaskan hospitality and local engagement for visitors and locals alike.
2. Technology & Innovation
Infor Collaborates with SHR To Enhance Hotel Reservation Flexibility
Infor®, a leader in industry cloud solutions, has announced a strategic partnership with SHR, part of The Access Group, to become its preferred Central Reservation System (CRS) provider. This alliance aims to create a unified platform integrating Infor’s Hospitality Management Solution (HMS) with SHR’s advanced CRS, reducing fragmentation and boosting operational efficiency.
The integration enables Hoteliers to manage guest journeys seamlessly from booking to rebooking while enhancing data synchronization and personalization. Benefits include streamlined onboarding, real-time reservation flows and deeper insights into occupancy and revenue trends. This helps properties deliver more personalized, high-touch experiences that meet evolving guest expectations.
- Technology integration: Unified PMS and CRS tools
- Automation: Real-time reservation data flow
- Forecasting: Data-driven revenue planning
- Support: Streamlined onboarding and support services
Industry leaders see this partnership as a crucial step toward digital transformation in hospitality, with Infor showcasing innovations at HITEC 2025. The alliance promises to help Hoteliers enhance guest engagement, drive revenue and adapt swiftly to market changes.
UrVenue Launches UrResort To Revolutionize Experience Booking
UrVenue announced the debut of UrResort, a new platform designed to help hotels and resorts monetize non-room amenities and elevate the guest journey. Unveiled at HITEC Indy, it offers a comprehensive solution for experience management from dining and activities to spa and retail services.
The platform's Experience Center consolidates all offerings into a single interface, enabling personalized itineraries through its Itinerary Builder and Group Event Modules. A key feature is its robust Distribution Engine, connecting properties to owned channels and third-party partners like ResortPass. This setup streamlines operations, boosts revenue and personalizes guest experiences across multiple touchpoints.
- Core modules: Experience Center, Itinerary Builder, Venue Management
- Distribution channels: Brand websites, apps, third-party partners
- Advanced integrations: OpenTable collaboration for pre-arrival reservations
Tracee Nalewak, UrVenue’s Chief Growth Officer, emphasized UrResort’s role in enabling hotels to adapt to AI-driven discovery, converting experience inventory into revenue streams that enhance guest satisfaction on an enterprise scale.
3. People & Events
HSMAI Invitation for Washington Hospitality Professionals To GMs Panel
The HSMAI Washington DC Chapter has extended an invitation to Hospitality Professionals in the Washington metropolitan area to attend its Hotel General Managers Panel, scheduled for June 26 at The Westin DC Downtown.
The event will feature a panel discussion with industry leaders, including Claudia Eggspuhler from Hilton, Niyi Adekanye from Hyatt and Kori Johnson of The Westin, focusing on adapting to guest expectations, team resilience and innovative operations.
- Date: June 26, 2025
- Time: 4 to 6 p.m.
- Location: The Westin DC Downtown
- Cost: $50 for members, $65 for nonmembers
This panel presents a valuable learning opportunity for Sales and Marketing Professionals aiming to gain insights from experienced General Managers in the DMV market. Attendees can register here.
Quore's Leadership Transition Marks a Significant Milestone
Quore, a leading hotel operations software provider, announced the upcoming retirement of David Fox, COO and original team member, after more than a decade of service. Fox played a crucial role in shaping Quore’s growth, customer relationships and company culture since joining in 2014.
Fox’s leadership fostered a culture of authenticity and customer focus that distinguished Quore in the industry. His background in software engineering and hospitality helped develop innovative solutions and build strong partnerships with major hotel brands worldwide.
- Over 7,300 Hotels trust Quore’s platform
- Major clients include IHG, Marriott and Choice
- Founded in 2012, based in Tennessee
Quore welcomes Vail Ross as Vice President of Business Development, bringing over 20 years of experience in hospitality technology. Additionally, Londa Morgan will assume expanded responsibilities as Vice President of Operations, reinforcing strategic and operational alignment as the company continues its growth trajectory.
