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Fulfillment Associate Job Description 

a smiling fulfillment associate at work

The primary responsibilities of a Fulfillment Associate involve processing and preparing orders for shipment, ensuring accurate inventory management and maintaining the overall organization of the fulfillment center.

a smiling fulfillment associate at work

Successful Fulfillment Associates demonstrate skills such as attention to detail, efficiency in order processing and effective communication with team members.

Streamline your hiring process by copying or downloading our free Fulfillment Associate Template below.

Fulfillment Associate Job Overview

Join our team as a Fulfillment Associate, actively contributing to the seamless operations of our fulfillment center.

As a Fulfillment Associate, you’ll be at the forefront of order processing and shipment preparation, ensuring accurate inventory management and maintaining the overall organization of the fulfillment center.

If you possess a detail-oriented mindset, efficient processing skills and thrive in a dynamic fulfillment environment, we invite you to join our team and be a key part of delivering outstanding fulfillment services.

Salary: $16–$18/hour

Tips: No

Schedule: Full-time (40 hours per week), Monday–Friday, with the possibility of overtime beyond 40 hours per week

Fulfillment Associate Duties & Responsibilities

  • Processing and preparing customer orders for shipment in a timely and accurate manner
  • Maintaining precise inventory records to ensure product availability and prevent discrepancies
  • Organizing and managing the overall layout and cleanliness of the fulfillment center
  • Collaborating with team members to streamline workflows and enhance operational efficiency
  • Utilizing equipment and technology, such as order processing systems and inventory management tools
  • Inspecting and ensuring the quality of products before packaging and shipping
  • Following established safety guidelines and protocols in all fulfillment activities
  • Assisting in receiving and restocking inventory as needed
  • Handling customer inquiries and concerns related to order status and fulfillment processes
  • Contributing to a positive and collaborative work environment within the fulfillment center

Fulfillment Associate Experience Requirements & Skills

  • Prior experience in a fulfillment or warehouse environment (preferred)
  • Familiarity with order processing systems and inventory management software
  • Accuracy in handling orders, paying close attention to details
  • Strong organizational skills to maintain an efficiently arranged fulfillment center
  • Ability to operate equipment and technology used in fulfillment processes
  • Effective communication skills for coordinating tasks with team members
  • Capability to adapt to a dynamic and fast-paced fulfillment environment
  • Basic knowledge of safety protocols and practices in a warehouse setting
  • Efficient time management to meet deadlines and handle multiple tasks
  • Physical stamina and the ability to lift and move packages as required
  • Problem-solving skills to address issues related to order fulfillment
  • Customer service mindset to handle inquiries and concerns professionally

Fulfillment Associate Education & Qualification Requirements

  • High school diploma or equivalent

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Related: How To Write a Job Description


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