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Bank Teller Job Description

Bank teller job description

A Bank Teller, also known as a Bank Clerk, assists customers with routine financial transactions, including deposits, withdrawals and the issuance of money orders or cashier’s checks. They also answer questions and promote new products that may benefit customers.

Attention to detail, customer service skills and security awareness are all key attributes for success in this role.

Bank teller job description
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Streamline your hiring process by using our Bank Teller Job Description Template.   

Bank Teller Job Overview

At [Company Name], we are actively seeking reliable and customer focused individuals to join our team as Bank Tellers.

Responsibilities include handling routine tasks such as payments, deposits and withdrawals in accordance with established policies. This role also requires you to respond to customer inquiries, provide recommendations on our products and services and maintain cash supplies.

Our ideal candidate has keen attention to detail and a customer centric attitude.

At [Company Name], we value building relationships with our customers, and as a Bank Teller, you will play a vital role in upholding our reputation as a trusted financial institution in the community.

Salary: $16–$23/hour

Schedule: Full-time (40 hours per week), with the possibility of overtime beyond 40 hours per week

Bank Teller Duties & Responsibilities

  • Perform various routine transactions, including cashing checks, accepting deposits, processing withdrawals and handling loan payments
  • Sell cashier’s and traveler’s checks
  • Open new accounts and exchange foreign currency
  • Evaluate customer needs, introduce new products and services and make sales referrals
  • Foster customer loyalty and ensure overall satisfaction
  • Resolve customer issues and provide relevant information to address inquiries
  • Ensure confidentiality of customer information
  • Comply with regulatory requirements and manage risk in financial transactions
  • Identify and prevent fraudulent activities to minimize losses
  • Maintain and balance cash drawers, reconcile discrepancies and handle currency responsibly
  • Package cash, roll coins and maintain a clean work area
  • Communicate effectively with other bank team members

Bank Teller Experience Requirements & Skills

  • Proven working experience in banking, personal banking, retail banking or financial services
  • Basic PC knowledge and familiarity with electronic equipment, such as cash drawers, receipt validators and money counters
  • Working knowledge of computer software used for financial products and services offered
  • Knowledge of bank policies, including filing suspicious activity reports and customer identification
  • Cash handling experience and on-the-job training may be required
  • Customer satisfaction-oriented with attention to detail and mathematical skills
  • Excellent written and oral communication skills to handle inquiries and maintain accurate records
  • Strong organizational skills to keep workstations and drawers tidy and easily accessible
  • Good teamwork skills to assist other Bank Tellers as needed
  • Ability to multitask to quickly shift from transaction to transaction
  • Strong sales skills are a plus, along with a professional appearance and courteous manner
  • Ability to pass a background check

Bank Teller Education & Qualifications

  • High school diploma or equivalent, with a preference for a Bachelor’s degree in a relevant field

Bank Teller Job Description Template — Free Download

This editable template streamlines the creation of compelling online job ads for a Bank Teller position.

Simply replace [Company Name] with your organization’s name and adjust the content to suit your specific requirements. Personalize details such as salary, work conditions and emphasize any employee benefits and opportunities for professional growth in the banking sector.

Related: How To Write a Job Description

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